Service Bulletins and Warranty Claims
#1
Service Bulletins and Warranty Claims
Just had the truck into the dealership to get the intermittent coolant light service bulletin (SSM75004) addressed and i was also having issues with my wireless charging pad making an electronic fan whirring/clicking noise where ANY time a phone was on it, you could hear it whining. Service dept looked at it and said it wasn't "appreciably louder" than other cars they'd heard but that they'd try to get it addressed under warranty. My argument was that i have ~3 wireless charging pads at my house and none of them make noise, and the one i sit on top of in the car shouldn't either. Any noise is an unacceptable amount of noise to put up with when charging a cell phone.
They'll order the new charger monday and probably get approval for covering it under warranty, but wont know when the part will be available because they say the UK is having serious issues re: supply chain due to the new covid strains etc.
They'll order the new charger monday and probably get approval for covering it under warranty, but wont know when the part will be available because they say the UK is having serious issues re: supply chain due to the new covid strains etc.
#2
Hi,
That's a new one I haven't heard about before. Any issues with it charging your phone?
I am actually having issues with the charging pad not charging my phone and it just starts the charge then stops almost immediately. It repeats every 30 seconds...
I do have a very thin case on it, that I can't imagine that it is causing any issues, but I do plan on taking the phone out and trying it again to see if the issues is still there.
Rob
That's a new one I haven't heard about before. Any issues with it charging your phone?
I am actually having issues with the charging pad not charging my phone and it just starts the charge then stops almost immediately. It repeats every 30 seconds...
I do have a very thin case on it, that I can't imagine that it is causing any issues, but I do plan on taking the phone out and trying it again to see if the issues is still there.
Rob
#3
After serviced, did you stop getting the intermittent coolant warning? They were able to fix it?
Just had the truck into the dealership to get the intermittent coolant light service bulletin (SSM75004) addressed and i was also having issues with my wireless charging pad making an electronic fan whirring/clicking noise where ANY time a phone was on it, you could hear it whining. Service dept looked at it and said it wasn't "appreciably louder" than other cars they'd heard but that they'd try to get it addressed under warranty. My argument was that i have ~3 wireless charging pads at my house and none of them make noise, and the one i sit on top of in the car shouldn't either. Any noise is an unacceptable amount of noise to put up with when charging a cell phone.
They'll order the new charger monday and probably get approval for covering it under warranty, but wont know when the part will be available because they say the UK is having serious issues re: supply chain due to the new covid strains etc.
They'll order the new charger monday and probably get approval for covering it under warranty, but wont know when the part will be available because they say the UK is having serious issues re: supply chain due to the new covid strains etc.
#4
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Tucker Woods (12-28-2020)
#5
Hi,
That's a new one I haven't heard about before. Any issues with it charging your phone?
I am actually having issues with the charging pad not charging my phone and it just starts the charge then stops almost immediately. It repeats every 30 seconds...
I do have a very thin case on it, that I can't imagine that it is causing any issues, but I do plan on taking the phone out and trying it again to see if the issues is still there.
Rob
That's a new one I haven't heard about before. Any issues with it charging your phone?
I am actually having issues with the charging pad not charging my phone and it just starts the charge then stops almost immediately. It repeats every 30 seconds...
I do have a very thin case on it, that I can't imagine that it is causing any issues, but I do plan on taking the phone out and trying it again to see if the issues is still there.
Rob
#6
Rob
The following users liked this post:
Gent of liesure (01-19-2021)
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