Dealership Service: Do They Consider Where You Bought Your Car?
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02-04-2009, 06:46 PM
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Dealership Service: Do They Consider Where You Bought Your Car?
Do you think the service department at a dealership considers where you bought your car when they put together your invoice? In other words, do you think that you are more likely to get ripped off when having service performed at Land Rover X when you bought the car from Land Rover Y?
This applies more to out of warranty service.
This applies more to out of warranty service.
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02-04-2009, 06:50 PM
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02-04-2009, 06:57 PM
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#4
02-09-2009, 12:45 PM
RE: Dealership Service: Do They Consider Where You Bought Your Car?
The service department at my local dealership (Land Rover Glen Cove) is incredibly miserable. They treat you like a second class citizen if you bought your vehicle somewhere else. They also decline to give you a loaner car. I was told "If you go back to Land Rover Rockville (MD), they'll give you a loaner car." Pretty preposterous and arrogant if you ask me. I would think I would & should be given preferential treatment if anything, since my car is out of warranty and I'm paying full price for all repairs. One thing is for sure, when it's time to replace my 2000 4.6 HSE, they won't be getting my hard earned dollars.
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02-09-2009, 07:48 PM
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#7
02-10-2009, 04:47 PM
RE: Dealership Service: Do They Consider Where You Bought Your Car?
ORIGINAL: thelokolobo
The service department at my local dealership (Land Rover Glen Cove) is incredibly miserable. They treat you like a second class citizen if you bought your vehicle somewhere else. They also decline to give you a loaner car. I was told "If you go back to Land Rover Rockville (MD), they'll give you a loaner car." Pretty preposterous and arrogant if you ask me. I would think I would & should be given preferential treatment if anything, since my car is out of warranty and I'm paying full price for all repairs. One thing is for sure, when it's time to replace my 2000 4.6 HSE, they won't be getting my hard earned dollars.
[align=left][/align]
The service department at my local dealership (Land Rover Glen Cove) is incredibly miserable. They treat you like a second class citizen if you bought your vehicle somewhere else. They also decline to give you a loaner car. I was told "If you go back to Land Rover Rockville (MD), they'll give you a loaner car." Pretty preposterous and arrogant if you ask me. I would think I would & should be given preferential treatment if anything, since my car is out of warranty and I'm paying full price for all repairs. One thing is for sure, when it's time to replace my 2000 4.6 HSE, they won't be getting my hard earned dollars.
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