I ordered my rubber from AB.

I will for sure...just cant wait to have a solid suspension..because these blown stock shocks are no fun at all

 

Justin has a small operation. The low overhead has its consequences. I am sure he only stocks a few items and drop ships or orders the stuff when a customer orders the item.
I just ordered a medium duty Terra Firma kit from him. I spoke with him and he was very helpful. He delivered my kit to Rovers on the Rocks so I could save money - he knocked some money off the kit.
When I called last week he had a friendly, young lady answering the phones. She took a message and he called me back quickly.
I'm a cheap ***** so I am going to stick with Justin and help him grow his business. AB is a great place with great service - you do pay for it though. That works for some folks. Pick your poison...

 

I wouldnt be so upset if I could just get some communication...thats all..but i was told my item was in stock-ready to ship. Called again today no answer..left a message (3rd one) no return call so far

 

Heard back from them..they accidentaly thought that they had the medium vesion in but it was in fact the HD kit. I told them go ahead and send that because I will have bumpers and tent on the roof in the near future anyway. Should be shipped out today or tommorow..they admitted that they made a mistake and didnt run around the bush trying to make an excuse...so that is a thumbs up. People make mistakes and I understand as long as it gets communicated

 

You are better off with the HD anyway.

 

Yeah thats what Justin told me..so I guess it is turning out to be a good thing for the delay

 

agreed you need the HD

 

Got the HD kit instock...WOW...talk about a spring..those things are HUGE...cant wait for sunday

 

Remember, you got a two ton vehicle there.

 

I think in todays time we are so used to getting things quickly, we forget that small buisnesses can't always do like the big warehouses. but helping out a small rover shop or buisness is worth a little wait if they have good customer service, expertice and competitive pricing.