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Stalling Car & Poor Service From Leeds Dealer

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  #1  
Old 03-30-2023, 01:33 PM
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Default Stalling Car & Poor Service From Leeds Dealer

Hi All hope you're all well,
so our car has an issue. It stalls often, especially when cold. If we turn the radio on and heating on full soon as we get in that seems to affect it and it struggles to move when you press the accelerator, then when we turn these off it's like the car gets more power to drive. It's only first thing in morning first time being used.

I think it's been building for 12 months plus now as I mentioned it seemed sluggish last year. It stalled 2 weeks ago as I was on a main busy junction. It's like when you first start up after overnight being parked it struggles to power all the stuff like radio, heater and car, we'd put it in reverse to go out the drive and nothing would happen when you put your foot down. It's stalled a dozen times in the past 3 months mainly in the morning when first started after an overnight.

So we booked it into Vertu in Leeds last month as we pay £100 a month for the official warranty. They cancelled night before other week so we had to re-arrange our plans etc as it's a good hours drive. So we finally get it in this week after complaining as they said it would be 2 months and the car stalled on a junction so kind of dangerous with kids in the car, we dropped it off last night.

Today I get a vehicle health check video which we can't hear and seems to just go over all things not what we sent it in for.

Then we have a call saying to find the fault the tests would cost £1,400 and they would not know if this would find the fault or if it's under the warranty we pay for. Have to say I do feel they are taking the pee a little and seem out for as much as they can for the sake of it. Before it went in last year for a window check and we get call saying needs new brake oil and tracking. I just think it's very suspicious.

Looking at reviews they seem to be very very poor and I do question the validity of what they say. Surely they would have an idea on the issue rather then just run loads of tests to hope to get lucky.
 
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Old 03-30-2023, 11:15 PM
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Would you share some more information? It would help to know the year and mileage of the vehicle, service history and engine type.
 
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Old 03-31-2023, 04:59 AM
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2018 HSE 2 litre with 42k on clock.
 
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Old 03-31-2023, 05:15 AM
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2 litre diesel ?heard that engine has a lot of problems.
 
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Old 03-31-2023, 02:45 PM
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I assume it's a diesel based on your location. I'm fairly certain that engine was not made available to us in the U.S. so we won't be of much help.
You may want to try a different repair shop.
 
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Old 04-13-2023, 03:46 AM
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So my 2018 Discovery needs a new engine due to the well known cylinder issue. It's the 2 litre engine. Question is once repaired do I sell it and get a 3 litre, are those engines any better and more reliable. Worried now once repaired under warranty it will happen again in a few years.
 
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Old 04-13-2023, 06:07 AM
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IMHO bigger engine in this heavy cars should be more reliable. but it depend of the way you use your diesel. Many Disco driver une this cars on long distance. Diesel doesn't like short journey running low revs. I would suggest using the S mode instead of D. Using Start/Stop is also not good for turbo vehicles. adding additive in def, and changing oil more often as required should maintain your engine safe. But this will increase your running cost.

just my opinion.

Disco 2017 2L HSE engine and turbo replaced under warranty with 100000 km.
 
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Old 04-14-2023, 12:20 AM
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Originally Posted by 4x4newbie
So my 2018 Discovery needs a new engine due to the well known cylinder issue. It's the 2 litre engine. Question is once repaired do I sell it and get a 3 litre, are those engines any better and more reliable. Worried now once repaired under warranty it will happen again in a few years.
If you've lost confidence in the vehicle, and it sounds as if you have, I would sell it. This would be a good time to sell, now that it has a new engine; it should sell quickly and for a good price.
 
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Old 04-14-2023, 09:35 AM
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Question is will the car feel quicker then before if all cylinders working, said from day one it felt sluggish and laggy when you press the accelerator 18 months ago.
 
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Old 04-14-2023, 09:10 PM
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I don't think a two-liter engine in a two and half ton car would be considered by many to provide strong acceleration. We here in the United States have no personal experience with this engine. It seems to me it was designed more with fuel economy in mind.
 


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