British Northwest Land Rover / Charles Kellogg

[J-Pete]

I am seeking information or to converse with others who feel that they have been victimized by British Northwest Landrover Company and/or Charles Kellogg. Examples might be: Double billing, Billing for work not completed, Negligent workmanship Violation of the Automotive Repair Act (performing work with out a written estimate). Please know that I am engaged in litigation with this company the information would be used to augment that litigation. Also, i am happy to email documents relating to litigation brought by another British Northwest Landrover customer seeking to recover damages from negligent work and/or for work billed and not completed. The Arbitrator found in favor of the customer and the court awarded him $18,000.00 in damages. I found it to be interesting reading and very similar to my experience. Please feel free to contact me at this email address (bnwlrfraud@gmail.com). I would also be happy to provide a copy of my complaint upon request. Lastly, here is an interesting link to another site where others have provided information on their experience with British Northwest Land Rover / Charles Kellogg British Northwest Land Rover/Charles Kellogg - Land Rover Forums : Land Rover and Range Rover Forum Thank you, JP

[Ringo]

Arbitrator? Court ruling? Aren't those two separate things, different avenues of resolution?

[J-Pete]

Please find attached to this the documents relating to litigation brought by another British Northwest Landrover customer seeking to recover damages from negligent work and/or for work billed and not completed. The Arbitrator found in favor of the customer and the court awarded him $18,000.00 in damages. I found it to be interesting reading and very similar to my experience.

I am providing this information so that others can be apprised. This is information that I wish I had prior to hiring British Northwest Land rover to work on my 109.

[J-Pete]

Please find attached a portion of the response that I got from the Washington State Attorney General's Office for documents relating to complaints against Charles Kellogg and British Northwest Land Rover.

In Fact, the there were so many documents relating to complaints against Charles Kellogg and British Northwest Land Rover that they had to send the information on CD ROM. The correspondence is copied below:



RE: Response to Public Records Request #10517946 (British Northwest Land Rover)

Dear Mr. :

The Consumer Protection Division of the Attorney General’s Office received your public records request regardingBritish Northwest Land Rover on June 27, 2011.

I have queried our database and we do have records responsive to your request. However, they exceed the number that can be sent to you via email in PDF format. If you would like to receive these records on a CD via US Mail, the cost will be $1.78. You may send a check or money order payable to the Washington State Attorney General’s Office 800 5th Ave., Suite 2000, Seattle, WA 98104 c/o Cynthia Lockridge. Please reference your PRR #10517946 on your payment. Once payment is received, these records will be prepared for mailing to you.

If you would like to hear other options for receiving responsive records, please contact me. If payment is not received by July 19, 2011, or if you have not contacted me regarding other methods of receiving responsive records, your request will be closed.

If you need additional assistance please contact me by email or phone at the address/number below.

Sincerely,


ELIZABETH WILLIAMSON
Consumer Protection Division
Public Disclosure Coordinator

[J-Pete]

Please find attached, yet another lawsuit filed by a disgruntled customer of British Northwest Land Rover. According to the complaint, the customer was initially provided with an estimate for approximately $5000, but Charles Kellogg ultimately billed the customer for over $33,000 and failed to complete the project.

When the customer complained and demanded the return of his vehicle, Charles Kellogg of British Northwest Land Rover refused to hand over the vehicle.

The customer eventually got a court order demanding that Charles Kellogg / British Northwest Land Rover hand over the vehicle to the plaintiff.

This case is public record and I am providing this information as a public service.