2020 Defender Talk about the new 2020 Land Rover Defender
Sponsored by:
Sponsored by:

Are the CarPlay Next/Back buttons unreliable on steering wheel for you?

Thread Tools
 
Search this Thread
 
Old Oct 22, 2024 | 09:08 PM
  #1  
parabous's Avatar
Thread Starter
|
6th Gear
Joined: Apr 2024
Posts: 6
Likes: 0
Default Are the CarPlay Next/Back buttons unreliable on steering wheel for you?

This used to happen in a RR Sport I've owned and I'd thought they would have fixed it by now but the back and forward buttons for changing music tracks from the steering wheel work 90% of the time and sometimes wont work for 10 seconds or more and then they start working again. Is anyone else experiencing this? Is it fixed in firmware I haven't had yet? Worth talking to the dealer or a non-starter?
 

Last edited by parabous; Oct 22, 2024 at 11:28 PM.
Reply
Old Oct 22, 2024 | 09:48 PM
  #2  
WTFChuck's Avatar
Recovery Vehicle
Joined: Jun 2021
Posts: 928
Likes: 866
From: Southern Florida
Default

I have not experienced the exact same problems you relate, my steering wheel next/back buttons have worked since delivery, but my CarPlay did have a hiccup after updating to iOS 18. Shortly after the update the audio quality sounded like a handheld transistor radio. Tinny, no bass, and going into audio settings there was no response to attempts to change balance or fader or subwoofer. Went the simplest route and did a hard reset of the PIVI and the iPhone and all has been well since.
 
Reply
Old Oct 23, 2024 | 06:32 AM
  #3  
PaulLR's Avatar
Recovery Vehicle
Joined: May 2017
Posts: 1,135
Likes: 824
From: Boston, MA
Default

Both of our LR4's had this issue as do our Defenders including the new one we have had for a week. Apparently it's part of it's British personality.

At least with the Defender you can tap one of the next station arrows on the touch screen and the thumb buttons on the steering wheel usually wake up again.
 
Reply
Old Oct 23, 2024 | 06:48 AM
  #4  
lrFFM's Avatar
Three Wheeling
Joined: Oct 2023
Posts: 85
Likes: 51
Default

Never had this problem in any of my LR/RR
 
Reply
Old Oct 23, 2024 | 07:01 AM
  #5  
woo90's Avatar
Drifting
Joined: Nov 2020
Posts: 45
Likes: 30
Default

Yes. Although I would say 90%is a high estimate for how often they work.

My guess is it’s a constant car and mouse game between Pivi and frequent iPhone updates not being in sync.
 
Reply
Old Oct 23, 2024 | 07:10 AM
  #6  
lightning's Avatar
Winching
Joined: Jan 2023
Posts: 599
Likes: 317
Default

The buttons on the steering wheel are okay but occasionally (maybe one time in ten) you press the button and nothing happens.

l think it's because the computer isn't concentrating. Maybe it's distracted by Snapchat posts.

lt's more annoying than it should be really.
You can't beat a proper button that's actually connected to the thing you're trying to operate.

 
Reply
Old Oct 23, 2024 | 07:41 AM
  #7  
Kaylorsan's Avatar
Drifting
Joined: Dec 2017
Posts: 35
Likes: 17
Default Happens to me also

Yup, happens on mine also. Can’t find any sort of pattern. Drives me crazy. At least now I have validation that it is not just me or in my mind.

2024 Carpathian
 
Reply
Old Oct 23, 2024 | 08:39 AM
  #8  
nashvegas's Avatar
TReK
Joined: Oct 2007
Posts: 2,773
Likes: 1,982
From: Whidbey Island, PNW
Default

I have a theory here. I notice this on mine too. But I don't think it's the CarPlay / pivi or really even a software issue, I think it's the ****ty plastic buttons on the left switch pack of the steering wheel. Whatever supplier designed this switchpack on the left did a poor job. It's too bad, the rest of the switchgear is very good in the car at least if I'm the reviewer.

When I'm in the menus trying to look at my tire (tyre) pressure, or scrolling thru my various warnings or navigating menus I've decided to conquer, it is maddening, I have to repeatedly press the button to move around. Switches in this left side switch pack do not have positive engagement, and it is a poor quality component. Button presses (any button) are erratic & intermittent. Also the scroll-y wheel feels so loose it might fall out of the thing entirely. When new, I had the dealer look at it and they said "working as designed"

The switch pack and buttons on the right of the steering wheel seem to work reliably, and 100% of the time on first press. (heated wheel, cruise and distance control, up down speed selection, etc). So they got that one right.

Interestingly, in many of the initial reviews of the new L460 Full Fat Range Rover in 2022 -- reviewers commented on a cheap feeling switch component on the left side of the steering wheel. And guess what... look familiar?

 

Last edited by nashvegas; Oct 23, 2024 at 08:43 AM.
Reply
Old Oct 23, 2024 | 08:59 AM
  #9  
mlw911's Avatar
Mudding
Joined: Nov 2007
Posts: 162
Likes: 68
Default

I had my Defender in to the dealership last week for this exact issue. They couldn’t find a problem so due to my second check engine light in 2 weeks it’s going back in and am going to have them fix. Will provide video evidence to them. I’d say mine work about 60% of the time but oddly performance is improved with car run time. It’s like the software supporting the buttons takes a while to kick in lol.
 
Reply
Old Oct 23, 2024 | 08:52 PM
  #10  
Xtabi's Avatar
Overlanding
Joined: Dec 2022
Posts: 18
Likes: 7
Default

I have the exact same issue as you OP. Maybe closer to 80% of the time they work.
 
Reply



All times are GMT -5. The time now is 02:52 AM.