So after building my build in November (for the second time) and only a week away from delivery I realized that my Defender and the 12-way semi powered seats are manual. On the website there was no detailed information on the seats ,compared to a bmwusa or mbusa website, furthermore I also realized that the led upgrade I paid for was not the premium DRL that the website is now offering along with a bunch of other premium options that I wanted. My sales advisor is the equivalent of a smiling bobble head, a yes man, who had far less knowledge about the vehicle than I had. I didn’t want to take the sale away from him as I know income is dependent on it but at this point with a 75k sticker I cannot for the life of me spend that much money on a luxury vehicle and have manual seats, and no DRL halos. So my question is do I walk away from Land Rover, FYI I don’t rent my cars I cash them out, do I make them find me a SE model or do I wait 3-4 more months for a new one.

This has been by far the worst car buying experience I’ve ever had and I’ve owned multiple ///M cars all of them build to order.
What do you all think I should do and what are my options ? Any advice is greatly appreciated as I am gutted and wasted 4 months of my life already.

 

I think there are two kinds of 12 way seats, I have yet to see the manual seats in person. Are you sure you are getting the manual 12 way's versus the electric 12 ways?

 

@L_Pretender_R What state are you in? Do you mind sharing your build? I bought a well equipped HSE for close to $75k.

 

How can a manual seat adjust 12 ways?

 

California
-2021 Defender S
- explorer pack
- off road pack
- advanced off road pack
- convenience
- cold weather
- skid plate
- ladder
- air compressor
- and some other stuff
msrp of 70k before tax

*manual seats
* no premium DRL

 

they’re semi powered. Please see video above

 

I've got nearly an identical build scheduled to arrive in 2 weeks. Whats up with the LEDs? I also ordered the LED upgrade, which I thought was the premium DRLs, is that not the case?

 

Wow you ordered the most offroadiest base model you can. Props to you!

 

Yeah and it bit me in the ***. Imagine pulling up to your friends with 50k off road rigs that all have automatic seats and DRL standards.

 

Not the case. My SA was trying to brush it off by saying they’ll do it at port or the parts department will have it done. Why would the port just have headlights just sitting there and two the parts department has no idea what I’m talking about.

JLR has some of the most uneducated brand sales people I have ever come Across. They are literally there just to sell Range Rovers to suburban housewife’s. You should see their defender inventories. It’s all mall crawlers