2020 Defender Talk about the new 2020 Land Rover Defender
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Old 06-15-2023, 07:01 AM
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Default Defender Ownership

Fellow Land Rover owner here, been loving it so far. A friend of mine has been looking at the new Defender (wanted a G-Wagon, but (including used) prices are astronomical. Can anyone please report on issues and the overall ownership experience? Thanks!
 
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Old 06-15-2023, 07:50 AM
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https://landroverforums.com/forum/20...0-p400-115182/

If you owned a JLR product before, the Defender quality is far better. But it's not perfect so if your friend is coming from owning a Lexus they will consider it a disaster when that first issue comes up.

 
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Old 06-23-2023, 02:00 PM
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Originally Posted by PaulLR
https://landroverforums.com/forum/20...0-p400-115182/

If you owned a JLR product before, the Defender quality is far better. But it's not perfect so if your friend is coming from owning a Lexus they will consider it a disaster when that first issue comes up.
probably the only person to share this, but I had a friend with an old Lexus LX (the LC in Lexus styling). Although LC is always described as "bulletproof" in terms of manufacturing quality, my friend's experience with the Lexus variation was not and he pushed back on that reflexive characterization. He got rid of the LX as he thought it had some mechanical problems it shouldn't have. He got it I think over 100k in mileage, but LC should be good for 200k, so the LX had enough issues & overall detracted from his enjoyment to owning it. He didn't buy another Lexus, but does have a Toyota minivan, so it was more a "no Lexus" decision. I think the repair budget for a LR is always a valid consideration: parts are more durable for sure, but when they break they are expensive to replace. I drove a Forrester prior to my LR, and the poor Forrester was breaking down bit by bit, given how I drove it: suspension parts, struts, coils, rotors, brake pads - all that stuff was designed for gentle drivers. The LR takes the abuse and doesn't break, but when I do replace something, ouch, it's a bill. I have an older LR, so I can't say if the ND is designed to withstand Mr. McGoo driving over every pothole in the street, but the older LR I drive is 9 years and running, so they certainly used to make them with durability in mind. It's all the attachment pieces - the little things you don't see. You can swap big tires on a Forrester, but stuff that's attached to the wheels are what was breaking, and that's what LR did correctly on the older one I drive. Today's obsessive compulsive delusion of reducing weight may lead to smaller bolts, lug nuts, coils, or rods, but no good will come from a Defender that is lighter but weaker. I'd have no reason to suspect they lessened parts quality, as that would pretty much sink the Defender brand. Reliability is a big consideration if you take the Defender on a 300 mile road trip with your family, and if they use cheap parts that break often, folk won't want to take them out on long adventure trips. Some unfortunate internet startup companies back in 00 were ridiculed as being "light fires to piles of money.com" The manufacturing equivalent of lighting a fire to your brand's worth would be to weaken the durability of parts on - of all things - an adventure focused SUV. If JLR cheapened the parts on Defender, that would surely ruin their brand; that said, the parts are expensive, but that's a good thing so long as they are stronger than what is normal or standard. Having driven an older LR, I'll probably buy a Defender when I need a new SUV. I would say that in general, folks that buy LRs want a LR. If you say "I want a luxury car" and don't know much about cars, Lexus is a good landing spot. But if you like cars, like the challenges that may come from keeping them going, LRs are great and fun, but the experience is more "interactive?" than owning a Lexus. If you say "I just want any car" and you're not that particular on what car, anything from LR is likely to appear needy and temperamental. The other point to keep in mind with gripers on LRs is this: there's tech and there's non-tech issues. My LR has a few techie inspired ghosts, but the car runs. There's a bit of the fact that if the LR were simpler in tech, it would have fewer tech issues - although obvious to say, most LRs have alot of tech, and sometimes the programs cause small problems; like why does my radio station change when I put the car in reverse?! For the most part there's a been a firewall in my old LR where tech flutters don't cause the LR to stop. Anyone that says they had a problem with the tech on their LR, ask if it stopped the vehicle's ability to drive? So long as the answer is no, you can have the dealer fix the tech issue next time it's in, and so I personally don't really think those are detractions. I'd only care if the tech problem or sensor malfunction stopped the car from driving.
 
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Old 01-25-2024, 09:03 AM
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Originally Posted by PaulLR
https://landroverforums.com/forum/20...0-p400-115182/

If you owned a JLR product before, the Defender quality is far better. But it's not perfect so if your friend is coming from owning a Lexus they will consider it a disaster when that first issue comes up.
lf it does. No issues at all with my Defender 90 after 10,000 miles
 
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Old 01-25-2024, 10:14 AM
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Originally Posted by Cars97
Fellow Land Rover owner here, been loving it so far. A friend of mine has been looking at the new Defender (wanted a G-Wagon, but (including used) prices are astronomical. Can anyone please report on issues and the overall ownership experience? Thanks!
Fantastic vehicle, no issues with mine in 18 mnths - highly recommend. with any car brand there will be some issues, but from my experience the current Defender model is no better or worse than other luxury vehicles on the market.
 
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  #6  
Old 01-25-2024, 11:45 AM
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Originally Posted by Cars97
Can anyone please report on issues and the overall ownership experience? Thanks!
Looking at this forum, you will find a wide range of ownership experiences from “no problems” to “something new every week” (I happen to be in the latter).
In my unofficial tally of this forum, these seem to be the most common issues (in no particular order):
- cracked windshield
​​​​​​- coolant leak
- squeaks and rattles
- assorted PIVI software issues

For the most part, all of these are relatively minor and the drivetrain (the most important part) appears to be solid with few if any reported problems.
So if you can live with some occasional minor issues, you’ll be happy with the Defender.
 
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  #7  
Old 01-25-2024, 12:02 PM
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My Defender is my first JLR vehicle, I am two years and ~24K miles in and and absolutely loving it.
 
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Old 01-25-2024, 02:02 PM
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Test drove an INEOS today. Good truck, definitely leaning to the off-road enthusiast. Coil springs, high access, decent on highway (BFG KO2 18" tires) no navigation (but carplay). Really like the interior instrument looks. Seems to me more like my son's Gladiator and Wrangler than my Defender. Did not go off-road but take for granted the reviews and YouTube. Just feels like it will take more punishment without destroying the look. Lack of a nationwide dealership network (in USA) would be a problem if you are not close to one. Many will like it. In the end, glad I bought the Defender.
 
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  #9  
Old 01-25-2024, 04:41 PM
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Originally Posted by dj200
Looking at this forum, you will find a wide range of ownership experiences from “no problems” to “something new every week” (I happen to be in the latter).
In my unofficial tally of this forum, these seem to be the most common issues (in no particular order):
- cracked windshield
​​​​​​- coolant leak
- squeaks and rattles
- assorted PIVI software issues

For the most part, all of these are relatively minor and the drivetrain (the most important part) appears to be solid with few if any reported problems.
So if you can live with some occasional minor issues, you’ll be happy with the Defender.
You could prob add the sticky door issue to this but it’s not a big issue imho, it just happens a lot.
 
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Old 01-26-2024, 05:50 AM
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Originally Posted by Jim 90
Test drove an INEOS today. Good truck, definitely leaning to the off-road enthusiast. Coil springs, high access, decent on highway (BFG KO2 18" tires) no navigation (but carplay). Really like the interior instrument looks. Seems to me more like my son's Gladiator and Wrangler than my Defender. Did not go off-road but take for granted the reviews and YouTube. Just feels like it will take more punishment without destroying the look. Lack of a nationwide dealership network (in USA) would be a problem if you are not close to one. Many will like it. In the end, glad I bought the Defender.
I had an early reservation (Feb 2022) but when it came time to turn that into an order I passed. I went to an April 2023 off-road driving event and enjoyed it just fine, but of the things you mention the high-access step-in height was the deal killer, since my wife loves riding in it and is on the shorter side, and my mother is 5’ tall and has trouble with the Defender at Access height. Also, the rear cargo area being compromised by the folded seatbacks sticking up 9 or 10”, preventing you sliding anything deeply into the space, really stinks as well.

In other words, I never even got to the considerations about dealer network and first-year-of-a-new-model-of-an-entirely-new-brand thing. The ergos chased me away.
 
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