Originally Posted by Newbote

One note of caution - I had a non-oem glass installed on a Mercedes. It ended up not being installed correctly and leaked 1.5 years later - the water ran to the passenger side floor board and shorted out the electrical components of the drivers assistance/blind spot etc hardware. The glass supplier wouldn’t fix it(claimed something must have caused it to do that) and Mercedes wouldn’t cover under warranty. I ended up having to pay over 6k to fix all of this -talked to a lawyer but it would have taken at least 3-6 months to even have a chance of resolution. I don’t think Mercedes would have denied responsibility if I had the dealer replace the glass. I would hope a company as big as safelite wouldn’t behave the same way but I am not sure I will do aftermarket glass again after that experience.

Originally Posted by Newbote

One note of caution - I had a non-oem glass installed on a Mercedes. It ended up not being installed correctly and leaked 1.5 years later - the water ran to the passenger side floor board and shorted out the electrical components of the drivers assistance/blind spot etc hardware. The glass supplier wouldn’t fix it(claimed something must have caused it to do that) and Mercedes wouldn’t cover under warranty. I ended up having to pay over 6k to fix all of this -talked to a lawyer but it would have taken at least 3-6 months to even have a chance of resolution. I don’t think Mercedes would have denied responsibility if I had the dealer replace the glass. I would hope a company as big as safelite wouldn’t behave the same way but I am not sure I will do aftermarket glass again after that experience.