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This is impressive. Last year's number was 284 problems per 100 vehicles. Theirry's laser-focus on mentioning reliability at least once, before he got canned, really paid off.
Enjoy having 0.11 less problems with each truck. Service appointment scheduling should also improve from 90 days to 90 days but now we have a 1:15 instead of 2:30.
No faults on my 90 Commercial yet, apart from a software update that was needed.
Seems very well put together. No rattles at all.
Surprised VW is right down at the bottom of the chart, we've had a few new VW and had no reasons to visit the dealer with any of them.
And Honda. I thought their reliability was legendary
Likewise Volvo. Things must have changed
Since when does Honda fall below the industry average? Granted I have not kept up with any of this in a very long time, but something doesn't seem correct about this list?
JD Power is silly and we should all know better than to fall for their BS.
They consider a report from a Range Rover owner (who didn't refer to the manual) that the stereo is difficult to program is identical to the Dodge owner who reports that their transmission fell out two miles from the dealership.
These forums provide a daily reminder that some people don't read manuals or listen to the delivery handover, ignore the break in recommendations, and then report "issues" with their vehicle that are non-existent. A great example is the thread of people complaining that their doors don't unlock when they walk towards their Defender. They are not deigned to do that for good security reasons and the manual is clear on that. Most other European manufacturers are doing the same thing.
JD Power is silly and we should all know better than to fall for their BS.
They consider a report from a Range Rover owner (who didn't refer to the manual) that the stereo is difficult to program is identical to the Dodge owner who reports that their transmission fell out two miles from the dealership.
These forums provide a daily reminder that some people don't read manuals or listen to the delivery handover, ignore the break in recommendations, and then report "issues" with their vehicle that are non-existent. A great example is the thread of people complaining that their doors don't unlock when they walk towards their Defender. They are not deigned to do that for good security reasons and the manual is clear on that. Most other European manufacturers are doing the same thing.
There is some truth here. But it begs the question, why is LR consistently suffering from that more than all other brands?
Are LR buyers just less adept when it comes to their vehicles? More apt to complain? Less likely to do the survey if things are going well? Is the tech/interface too abstract or advanced? I just kinda doubt those are the issues. It's not harder to use than other brands.
Land Rover Making Great Strides in Reliability
