Lucky8?? Anyone do business with them?
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#3
A bit of an over reaction don’t ya think. Lucky8 is a great company with a stellar reputation. You ordered your parts right before a long holiday weekend. Credit card dispute? OMG. I would be willing to bet lucky8 gave their employees Monday and Tuesday off and probably half the employees took friday off as well. I know mine did. Lucky8 is a smaller company and in my opinion has worked hard for their reputation.
#4
A bit of an over reaction don’t ya think. Lucky8 is a great company with a stellar reputation. You ordered your parts right before a long holiday weekend. Credit card dispute? OMG. I would be willing to bet lucky8 gave their employees Monday and Tuesday off and probably half the employees took friday off as well. I know mine did. Lucky8 is a smaller company and in my opinion has worked hard for their reputation.
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I get your frustration as you paid for overnight, so you obviously wanted or needed whatever it was fast. Give them a chance to make it right.
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They will always do the right thing.
I have had a few interactions with them and always have been very helpful and willing to work with me. I suggest you ask for the overnight shipping cost to be returned? They are fair and very knowledgeable and frankly good people. I have never met them but just by the way they talk and listen to you on the phone and tried to help you out with whatever you need. Good luck.
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ficklma1 (01-18-2024)
#10
I ordered a set of rear tow loops from them. They apparently sent it via USPS uninsured (not even priority mail which I think has some insurance on it). And USPS lost them somewhere in upstate NY. Lucky8 wasn’t super helpful or great with communicating. Totally not their fault that USPS lost it, but I would have preferred to spend a couple extra bucks to have it sent insured.