My Defender X order cancelled by LR
#11
LOL, does anyone really think a dealership is going to just pocket your 2k deposit, cancel your order, and say sorry? If they're willing to do that now (because of smoked taillights) then they are so illegal and rotten that they would just do it to every customer. "Sorry, we cancelled your order. Thanks for the deposit; we're keeping it."
The issue is not losing your deposit money if the seller cancels the sale; it's not getting a Defender at all or for many more months than expected. What an odd turn for someone's mind to take about the deposit.
The issue is not losing your deposit money if the seller cancels the sale; it's not getting a Defender at all or for many more months than expected. What an odd turn for someone's mind to take about the deposit.
#12
Join Date: Nov 2020
Location: Pacific North West Wonderland
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LOL, does anyone really think a dealership is going to just pocket your 2k deposit, cancel your order, and say sorry? If they're willing to do that now (because of smoked taillights) then they are so illegal and rotten that they would just do it to every customer. "Sorry, we cancelled your order. Thanks for the deposit; we're keeping it."
The issue is not losing your deposit money if the seller cancels the sale; it's not getting a Defender at all or for many more months than expected. What an odd turn for someone's mind to take about the deposit.
The issue is not losing your deposit money if the seller cancels the sale; it's not getting a Defender at all or for many more months than expected. What an odd turn for someone's mind to take about the deposit.
My post had to do with the delays and timeframe and if you decide you want to move on when is enough enough in terms of being able to back out of a "non refundable" deposit situation and be refunded. Like I mentioned by timeline has doubled from what I was told in February. If it suddenly gets pushed six more months which would make it over a year since I gave my deposit I think the refund option should be presented as an option.
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GrouseK9 (07-16-2021)
#15
I think you may have misread what has been posted. I dont see where anyone has alluded to not getting a deposit back on a cancelled order.
My post had to do with the delays and timeframe and if you decide you want to move on when is enough enough in terms of being able to back out of a "non refundable" deposit situation and be refunded. Like I mentioned by timeline has doubled from what I was told in February. If it suddenly gets pushed six more months which would make it over a year since I gave my deposit I think the refund option should be presented as an option.
My post had to do with the delays and timeframe and if you decide you want to move on when is enough enough in terms of being able to back out of a "non refundable" deposit situation and be refunded. Like I mentioned by timeline has doubled from what I was told in February. If it suddenly gets pushed six more months which would make it over a year since I gave my deposit I think the refund option should be presented as an option.
#16
Oh, if it's mine, it's not about the cash, it's about the only principle you have to leverage JLR on this snafu is economic. If this trend continues, I'm concerned about the viability of some local Dealers. Either JLR needs to stand behind the commit or folks are taking a risk. Whether someone pulls the money out, or double downs - I don't care. This is the internet and we all have opinions. To me, it's as personal a choice as color. But if someone wants to cash out, a "no-refund" option at this point shouldn't be a limit to them.
#17
I still have a Bronco Wildtrak order that was placed right when reservations opened, and it's been indefinitely delayed due to parts availability. Communication from Ford has been terrible.
As frustrating as it is when delays happens, it's not like this is unique to JLR. Hopefully everyone gets their X as soon as possible.
As frustrating as it is when delays happens, it's not like this is unique to JLR. Hopefully everyone gets their X as soon as possible.
#18
I still have a Bronco Wildtrak order that was placed right when reservations opened, and it's been indefinitely delayed due to parts availability. Communication from Ford has been terrible.
As frustrating as it is when delays happens, it's not like this is unique to JLR. Hopefully everyone gets their X as soon as possible.
As frustrating as it is when delays happens, it's not like this is unique to JLR. Hopefully everyone gets their X as soon as possible.
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#19
Join Date: Nov 2020
Location: Pacific North West Wonderland
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Thats not a cancelled order though...that is sorry its going to take longer order....similar to what I was saying. We feel comfortable with our order because they provide us a timeline. Once that timeline goes into indefinitely unknown the option of immediate refund should be required.
Agreed.
Oh, if it's mine, it's not about the cash, it's about the only principle you have to leverage JLR on this snafu is economic. If this trend continues, I'm concerned about the viability of some local Dealers. Either JLR needs to stand behind the commit or folks are taking a risk. Whether someone pulls the money out, or double downs - I don't care. This is the internet and we all have opinions. To me, it's as personal a choice as color. But if someone wants to cash out, a "no-refund" option at this point shouldn't be a limit to them.
#20
Wow. That changes a bit. By leading everyone on for a "future" delivery of weeks/months to go, they were able to hold onto any deposits. Now they will have to cough up the cash. Even a "non-refundable" deposit will be invalid if they can't provide the service/sale. I'm no lawyer (but a pretty seasoned Sea-lawyer). I think you need an offer, acceptance, and consideration for any contract (written, verbal or other). Without the ability to provide the resulting product from the deposit, that's a slam dunk for anyone willing to lawyer up.