Paid but not delivered, the new strategy
#11
#12
After the e-diff, I believe it! I could see myself doing the e-diff, but not the sun roof. In fact, I have the sun roof and wish I could just magically swap with you. Since I have a roof rack, it's a huge PITA to keep clean so whenever I open the thing I look up and see mud, dirt, pollen, bird "stuff", and everything but beautiful sky. Then when I work up there on the rack I have this morbid fear that I'll drop a nut and shatter the thing. Not worth it for me. Ymmv.
#13
Matt
#14
Hello everyone, can we please write here all the options that you were missing even though you paid for it. It would still be interesting whether Land Rover refunds or simply withholds the undelivered options?
I have the following missing options for MY2023 :
1. Clear Sight View
2. Tablet holder behind the driver/passenger seat including USB ports does not apply
3. 2x USB-A Ports are missing in the center
4. Solar Windshield
5. Matrix LED
its ridiculous how Land Rover treats customers here. The above missing options are from a Defender X Dynamic HSE MY2023
I have the following missing options for MY2023 :
1. Clear Sight View
2. Tablet holder behind the driver/passenger seat including USB ports does not apply
3. 2x USB-A Ports are missing in the center
4. Solar Windshield
5. Matrix LED
its ridiculous how Land Rover treats customers here. The above missing options are from a Defender X Dynamic HSE MY2023
It’s ridiculous Im considering cancelling my order because it’s missing options too. Did you get the digital dash and 11.4 screen?
where are you located
#17
I'd just be happy if they'd LET you add the options or work with you to add the options. JLR has worked hard to subvert the "right to repair" and encode everything so that only the Dealers can unlock (or the smart folks like @markjlr - but then they give you the F' you re: warranty). THEY dropped items, let me add them on after and facilitate it is all I'm asking! They don't change the price, they don't cure later, they don't even assist you if you REALLY want to add it after their "screw up". That's the ultimate "I don't give a 'crap' about my customers, they will just buy a new one later" attitude.