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Thoughts re: the Defender's Warranty

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Old Jun 14, 2021 | 06:43 AM
  #11  
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We picked our 2021 P300 up in March, the extended warranty prices were eye opening, as mentioned above. I'm an attorney and my main area is lemon law and breach of warranty, when I asked if we were buying an extension of JLR's New Vehicle Limited Warranty (NVLW) or a third-party service contract,I was told it was a third party service contract. We declined. I think it's BS that JLR dealerships, which are all independently owned companies, can market third-party service contracts as "extended warranties." I've defended many cases where the car owner sues the manufacturer because something's not covered by the warranty, and the case gets dismissed because the manufacturer didn't provide the "extended warranty."

An Extended Limited Warranty (ELW) is an actual extension of everything covered by the NVLW (except tires, because that warranty is actually given by the tire manufacturer), which would be worth some money. Mercedes-Benz offers new car buyers a $2,500, extended warranty from 50k miles/4 years, to 100,000k/5 years, at time of purchase. Most manufacturers who sell Certified Pre-Owned (CPO) cars that have a CPO Warranty allow current owners to pay to have their cars "certified" and purchase the CPO warranty. Once JLR starts getting trades and has a fleet of CPO Defenders to sell, we're betting they'll do the same. If so, we'll definitely buy it.

Also, this is not legal advice, but adding accessories or modifications to your Defender shouldn't void the whole warranty, but might void the warranty of modified parts. For example, if you modified the audio system by adding speakers, then took the car in for audio repairs, those repairs wouldn't be covered by the warranty. But if you modify the audio system and the radiator has a leak, the radiator repair should be covered by the warranty unless JLR can show that the adding speakers caused the radiator leak.
 
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Old Jun 14, 2021 | 07:57 AM
  #12  
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Originally Posted by brydup
We picked our 2021 P300 up in March, the extended warranty prices were eye opening, as mentioned above. I'm an attorney and my main area is lemon law and breach of warranty, when I asked if we were buying an extension of JLR's New Vehicle Limited Warranty (NVLW) or a third-party service contract,I was told it was a third party service contract. We declined. I think it's BS that JLR dealerships, which are all independently owned companies, can market third-party service contracts as "extended warranties." I've defended many cases where the car owner sues the manufacturer because something's not covered by the warranty, and the case gets dismissed because the manufacturer didn't provide the "extended warranty."

An Extended Limited Warranty (ELW) is an actual extension of everything covered by the NVLW (except tires, because that warranty is actually given by the tire manufacturer), which would be worth some money. Mercedes-Benz offers new car buyers a $2,500, extended warranty from 50k miles/4 years, to 100,000k/5 years, at time of purchase. Most manufacturers who sell Certified Pre-Owned (CPO) cars that have a CPO Warranty allow current owners to pay to have their cars "certified" and purchase the CPO warranty. Once JLR starts getting trades and has a fleet of CPO Defenders to sell, we're betting they'll do the same. If so, we'll definitely buy it.

Also, this is not legal advice, but adding accessories or modifications to your Defender shouldn't void the whole warranty, but might void the warranty of modified parts. For example, if you modified the audio system by adding speakers, then took the car in for audio repairs, those repairs wouldn't be covered by the warranty. But if you modify the audio system and the radiator has a leak, the radiator repair should be covered by the warranty unless JLR can show that the adding speakers caused the radiator leak.
This is an awesome post, great to have such knowledgeable members. Thank you for sharing!

The last bit on "voiding" the warranty is especially important. It is possible that a claim would be denied due to a modification, but modifications DO NOT void warranties. Excellently illustrated above via the stereo/radiator example.
 
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Old Jun 14, 2021 | 10:42 AM
  #13  
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Originally Posted by brydup
We picked our 2021 P300 up in March, the extended warranty prices were eye opening, as mentioned above. I'm an attorney and my main area is lemon law and breach of warranty, when I asked if we were buying an extension of JLR's New Vehicle Limited Warranty (NVLW) or a third-party service contract,I was told it was a third party service contract. We declined. I think it's BS that JLR dealerships, which are all independently owned companies, can market third-party service contracts as "extended warranties." I've defended many cases where the car owner sues the manufacturer because something's not covered by the warranty, and the case gets dismissed because the manufacturer didn't provide the "extended warranty."

An Extended Limited Warranty (ELW) is an actual extension of everything covered by the NVLW (except tires, because that warranty is actually given by the tire manufacturer), which would be worth some money. Mercedes-Benz offers new car buyers a $2,500, extended warranty from 50k miles/4 years, to 100,000k/5 years, at time of purchase. Most manufacturers who sell Certified Pre-Owned (CPO) cars that have a CPO Warranty allow current owners to pay to have their cars "certified" and purchase the CPO warranty. Once JLR starts getting trades and has a fleet of CPO Defenders to sell, we're betting they'll do the same. If so, we'll definitely buy it.

Also, this is not legal advice, but adding accessories or modifications to your Defender shouldn't void the whole warranty, but might void the warranty of modified parts. For example, if you modified the audio system by adding speakers, then took the car in for audio repairs, those repairs wouldn't be covered by the warranty. But if you modify the audio system and the radiator has a leak, the radiator repair should be covered by the warranty unless JLR can show that the adding speakers caused the radiator leak.
Great answer and very helpful. I knew for sure you were a real attorney when I got to the legal disclaimer!! <g>
 
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Old Jun 14, 2021 | 02:53 PM
  #14  
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Originally Posted by GrouseK9
Any thoughts re: the Defender's Warranty? I'm not seeing a thread, so maybe I'll start one. If there's one out there I'd appreciate a link.
I hear that you can't add, modify or change ANYTHING without losing the Warranty on it. In that case, would you get the extended warranty? Is it worth it? How many of you did/did not get the extended and why? Pick mine up this coming week and should know the pro/cons before the dealer starts winding up.
The warranty is a legal document you do not have to rely on hearsay. If you read the warranty it states that they do not warranty repairs that are a direct result of modification. That being said, we plan to keep ours for 10 years so we purchased a 10 year/ 100,000 mile extended service contract through AllState
 
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Old Jun 14, 2021 | 05:27 PM
  #15  
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Originally Posted by GrouseK9
Any thoughts re: the Defender's Warranty? I'm not seeing a thread, so maybe I'll start one. If there's one out there I'd appreciate a link.
I hear that you can't add, modify or change ANYTHING without losing the Warranty on it. In that case, would you get the extended warranty? Is it worth it? How many of you did/did not get the extended and why? Pick mine up this coming week and should know the pro/cons before the dealer starts winding up.
When I bought my '20 Defender I got an extended warranty and it came out to be about just under $5k. LR wanted to sell me the warranty for only 6 or 7 years (I can't remember which) and I pushed back and we finally agreed on Platinum Level, 100k miles /or 8 years, whichever comes first, which I thought was reasonable. The only catch is when you use it, there's a $500 deposit. I purchased mine to avoid costs of major engine issues down the road (maybe I'm traumatized by owning a Disco 2!), air suspension, and electronics. I attached pics of the pamphlet I got w/ the warranty, which is through Assurant. Thanks!




 
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Old Jun 15, 2021 | 02:08 PM
  #16  
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Originally Posted by ElVerde
This is an awesome post, great to have such knowledgeable members. Thank you for sharing!

The last bit on "voiding" the warranty is especially important. It is possible that a claim would be denied due to a modification, but modifications DO NOT void warranties. Excellently illustrated above via the stereo/radiator example.
it depends. If the manufacturer can prove that a modification could cause a failure of something else, then they have ground to deny warranty on that failure. For instance, someone lowered the car by modifying the struts/springs, later on, the cv joints are busted and the manufacture could deny warranty on the cv joints if they could prove that the lower suspension cause a premature wear and/or damage to the cv joints even though the modifications are on the struts/springs.
 
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Old Jun 15, 2021 | 02:32 PM
  #17  
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Originally Posted by sacharama
it depends. If the manufacturer can prove that a modification could cause a failure of something else, then they have ground to deny warranty on that failure. For instance, someone lowered the car by modifying the struts/springs, later on, the cv joints are busted and the manufacture could deny warranty on the cv joints if they could prove that the lower suspension cause a premature wear and/or damage to the cv joints even though the modifications are on the struts/springs.
That's what I said. The warranty itself is not void, but that specific claim is denied
 
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Old Jun 15, 2021 | 02:55 PM
  #18  
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Originally Posted by ElVerde
That's what I said. The warranty itself is not void, but that specific claim is denied
i was commenting on this part “…shouldn't void the whole warranty, but might void the warranty of modified parts”. In my example, not only it might void warranty of the “modified parts” (struts/springs), but it might also void warranty of the “non-modified parts” (cv joints). Hence, the audio system vs radiator example, though is true, does not illustrate the scenario where the “modified parts” might cause void of warranty of “non-modified parts”.

modified (audio system) does not void non-modified (radiator)

modified (struts/shocks) voids non-modified (cv joints)

 
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Old Jun 15, 2021 | 03:26 PM
  #19  
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Originally Posted by sacharama
i was commenting on this part “…shouldn't void the whole warranty, but might void the warranty of modified parts”. In my example, not only it might void warranty of the “modified parts” (struts/springs), but it might also void warranty of the “non-modified parts” (cv joints). Hence, the audio system vs radiator example, though is true, does not illustrate the scenario where the “modified parts” might cause void of warranty of “non-modified parts”.

modified (audio system) does not void non-modified (radiator)

modified (struts/shocks) voids non-modified (cv joints)
“…shouldn't void the whole warranty, but might void the warranty of modified parts”.

Who said that?
 
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Old Jun 15, 2021 | 03:42 PM
  #20  
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Originally Posted by ElVerde
“…shouldn't void the whole warranty, but might void the warranty of modified parts”.

Who said that?
whoever posted the post that you deemed awesome. I don’t think that post is not awesome, i only added a comment in regards to the “void the warranty of MODIFIED parts” which is not always the case.

When i responded, for some reason, it only quoted your post without including the post that you responded.
 
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