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$600 Roof Rack brief review [pictures]

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Old Nov 28, 2017 | 12:23 PM
  #1  
samroy92's Avatar
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Mudding
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Default $600 Roof Rack brief review [pictures]

I recently purchased a roof rack from Baja Voodoo a local here in SoCal. It was about $600 shipped with all mounting hardware. First off I have to say, these guys are terrible at customer service - honestly had a really hard time communicating. They are a small shop and drive their deliveries, they flaked on one of the deliveries. They would give me the run around saying my rack is done only to find out later that they "lost" the mounting brackets. Needless to say the purchasing experience was sub-par - but their product isn't bad.

I went with their BV-LR-TR-HID which is the normal size rack 54"x80"x6" with spots for aux lights in the front (HID/led/etc). I also went with their 10" high rise brackets BV-UNIV-TR-RGK-HIGH-RISE.

I had them customize the rack and delete the rear rail in order to make room for a roof top tent in the future. Here are some pics:




Without rack



Front view



Front side



Other front side



Ultra side view



Sitting in a house
 
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Old Nov 28, 2017 | 12:52 PM
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How about road noise? Is it like a 747 or just an F-16?
 
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Old Nov 28, 2017 | 12:57 PM
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Originally Posted by zuke
How about road noise? Is it like a 747 or just an F-16?
Honestly not that bad, just sounds like a lot of air. It is annoying with the front sunroof open. Otherwise only a marginal increase in noise. When I mount all 4 lights it will probably get worse.
 
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Old Nov 28, 2017 | 12:58 PM
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OverRover's Avatar
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Originally Posted by zuke
How about road noise? Is it like a 747 or just an F-16?


It's a Land Rover, you know that will depend on how fast the tow truck is going.
 
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Old Dec 3, 2017 | 09:40 PM
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Hey Sam, where in SoCal are you? Please say San Diego, I need to find some locals to go wheeling with.
 
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Old Dec 3, 2017 | 11:10 PM
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Twix's Avatar
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Is it just me or does it look like it's upside down?
 
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Old Dec 8, 2017 | 02:30 PM
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samroy92's Avatar
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Originally Posted by Spam2021
Hey Sam, where in SoCal are you? Please say San Diego, I need to find some locals to go wheeling with.
Yup San Diego! I frequent anza borrego during desert season
 
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Old Dec 8, 2017 | 06:35 PM
  #8  
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From: San Diego CA
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Originally Posted by samroy92
Yup San Diego! I frequent anza borrego during desert season
Wow ok awesome, let me know if you wanna go wheeling one day and we can plan something.
 
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Old Jul 18, 2020 | 06:31 PM
  #9  
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Default DO NOT BUY From Baja Voodoo

Quite simply put, DO NOT BUY FROM BAJA VOODOO. These racks are made extremely poorly, rust quickly and often do not install the way they are supposed to. On top of that the customer service is terrible. See my story below.

I ordered a rack for my 2017 Ford Transit conversion. I ordered it for all the same reasons that everyone else did - it was cheap, looked nice, was local to SoCal.

First and foremost the delivery was an issue - they cancelled on me multiple times, showed up hours late when they did eventually dope it off. I was happy to let all this slide though, just excited to be a getting a good rack for my rig. They also asked me for gas money upon arriving with my rack, which I felt was rather odd.

The second set of problems that I encountered with the rack was when I was installing it. I was told when I ordered the rack that it was made for my make/model but when I installed it the way they instructed me to the rack did not perfectly line up with where the mounting brackets were so I was unable to used one set of the mounting brackets and full lock them in.

The other issue I encountered while installing it was that the hardware they had given me was mismatched and incomplete. Some bolts meant to do the same thing were different lengths, some were the wrong threading etc. I ended up having to go to the hardware store to replace some parts.

All that being said, I got the rack installed relatively satisfactorily, it was a little smaller than I wanted but it worked. Fast forward a couple months of having it on the van and I start to encounter real problems.

The workmanship on the rack was terrible. Every single weld on the rack had started to rust out within a couple months. They were rusting out so much that they were actually making rust stains on the top of the van. The "powder coating" was a joke. It was spray can bed liner at best. See all the pictures.

Unfortunately my knowledge of racks, welds and craftsmanship were relatively limited at the time, otherwise I may have been able to spot these issues sooner. Anyhow, I started calling Baja Voodoo and complaining about the issues with my rack. I could never get through to them on the phone so I started texting. They would rarely respond. I had to be follow up over and over again before I would get a response.

Eventually they agreed to take the rack back but I would have to drive it from Los Angeles to Calexico, CA. Almost a 5 hour drive.

On the day I drove it to Calexico, I met the owner of Baja Voodoo at his house and he helped me unload the rack into his garage. When it came time for him to give me the money back he said that he didn't have it and that he would write a check. Having read what others had written online about trying to get their money back by this time I refused and said we needed to figure out how to make the money transfer happen then and there.

We drove to two different banks so he could withdraw money. He kept saying that the withdrawal limit for the day had been reached. We tried every option possible. Eventually I got him to give me half the money back in cash and he promised to send the rest the next day when the bank was open.

Thank my lucky stars the money did come through the next day and I was able to walkaway without taking too heavy of a loss, aside for my time and gas money.

To anyone considering buying from Baja Voodoo for any kind of rack for your van or other OFV, I highly recommend that you DO NOT BUY from them.

I went ahead and ordered an AluRack a month or two later and have been absolutely thrilled with the results I have gotten from it. They also have great customer service!!










 
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