Need some help to fight Safelite!!! Windscreen noise
#1
Need some help with windscreen noise, anyone take a look?
I am in a battle with Safelite autoglass. They installed a new aftermarket windshield and it is noisy as hell. The kid who installed it told me I was missing side seals on the outside vertical edges under the black trim pieces. I don't think that is true my original windshield had a gap there, quite a large gap and it was quiet. With this new windshield the gas is smaller and it makes a super loud whistle. Check out the pics and tell me if you think this is normal looking.
Any ideas? I assume they will fix it if they knew what the issue is but at the moment I just get shrugging shoulders.
Any ideas? I assume they will fix it if they knew what the issue is but at the moment I just get shrugging shoulders.
Last edited by lipadj46; 08-18-2009 at 03:15 PM.
#2
I just spoke with the installer and he said he installs a lot of LR glass and that there is supposed to be a thin rubber strip connected to the underside if the plastic vertical trim pieces and that is supposed to seal out the air. He said that my side pieces don't have that rubber seal and I need to get the part from LR. Which is fine but can anyone confirm that there is supposed to be a seal in that gap?
#4
Join Date: Aug 2006
Location: Colorado Springs, CO
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Safelite did my windsheild a while back and did a great job. They provided new top and side seals as part of the job. Hope you get it resolved. I'd offer help but I don't have a DII.
The only thing I can say is it seems fishy they are asking you to pay seperate for those parts. Is your insurance paying for this?
The only thing I can say is it seems fishy they are asking you to pay seperate for those parts. Is your insurance paying for this?
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Awesome thanks for the answer, let me tell you this thing whistles like crazy. Not sure why my window did not before.
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