First....why does everyone insist on calling it a “hatch”; it isn’t...it’s the REAR door 🤔

anyway the power lock actuator went bad; just stopped working. It got a “little slow” to release a few days ago, and then BOOM no more.

I’ve purchased two others and neither of them work.... so I am wondering “actuator, or power issue?” How can I tell?

when I plug the actuators in and hit the switch I hear and feel a “click” or “bump” inside the actuators as though something is trying to engage...but nothing actually happens.

are there any issues with “low power” to the device not functioning? Or is there something special I must do once I have replaced an actuator to make it function? Or have I just been sent two non-functioning actuators?

thanks

Doc

I’ve always called it the rear cargo door. Does the external handle move freely? I’ve seen them so froze up they prevent the lock from actually locking/unlocking.

As I said the original stopped working; I know which arm is supposed to rise and fall; it does not. As I said I can feel the motor try to engage inside the housing when you apply power to it...but it does not move.



I have had the actuator out of the Disco and I have applied power to the other actuators as well, with the same results.

can you pull a panel from another door and hook the actuator to its power source to determine if it works? Eliminating the idea that it might be the actual power circuit?

Doc

When you replace a door lock actuator...do you have to “sync” it?

thanks

Doc

I didn’t think so....but. I have had 2 sent to me from salvage yards, perported to be fully functional, and neither of them have worked. The manual release works, but the automated actuator doesn’t. I just had a parts guy I was thinking of buying a 3rd one from say it had to be synced....

but I can’t find anything anywhere that provides evidence of that.

Doc

there are 3 connectors in rear lock actuator and mechanism. Two are green in color, one is white in color (connects to tab sticking up from actuator). Make sure the pull button rod is connected thru the white portion of the connector and the “swivel latch” is connected to the rod. If the white connector is not attached, actuator will not unlock. Just worked on this today while changing gasket surrounding the outside rear door latch cover.