Rock Auto 2 thumbs DOWN today
#1
Rock Auto 2 thumbs DOWN today
Won't go on a rant but came home to this on my front porch. Gaskets falling off, O2 sensor holes unprotected, scratched up, not sure if welds damaged.
Tried to call Rock Auto but their phone support is a NIGHTMARE. Very hard to get a human being.
Finally spoke to a guy, could not say for sure how many gaskets shipped. Told me all they do is slap labels on and ship. They don't tape up or protect exhausts. He could give a crap less about anything I had to say.
So, just FYI, I've ordered plenty parts from them, but this was down right crap service at it's worst.
Now, back to life and fun. :-)
Tried to call Rock Auto but their phone support is a NIGHTMARE. Very hard to get a human being.
Finally spoke to a guy, could not say for sure how many gaskets shipped. Told me all they do is slap labels on and ship. They don't tape up or protect exhausts. He could give a crap less about anything I had to say.
So, just FYI, I've ordered plenty parts from them, but this was down right crap service at it's worst.
Now, back to life and fun. :-)
#3
#4
Good idea. I'd have to pull one from my truck to test. I don't have any extras or new ones to try. Wasn't planning on replacing them because they all test well on my OBDii scanner.
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jamieb (04-01-2016)
#6
Now that is good to know. :-) I did a quick search and it seems the standard size is 18 X 1.5 metric. I'll check that out for sure.
Last edited by jamieb; 04-01-2016 at 08:47 AM.
#8
#9
I hate shipping y pipes because of their shape. UPS and FedEx treat items as irregularly shaped as these with no respect. I typically wrap a y pipe in about 150 feet of 1/2" bubble wrap with a support between the two downpipes just in case. It looks like I'm shipping a weird dinosaur bone. Expensive, yes, but I've never had one arrive in pieces.
#10
Won't go on a rant but came home to this on my front porch. Gaskets falling off, O2 sensor holes unprotected, scratched up, not sure if welds damaged.
Tried to call Rock Auto but their phone support is a NIGHTMARE. Very hard to get a human being.
Finally spoke to a guy, could not say for sure how many gaskets shipped. Told me all they do is slap labels on and ship. They don't tape up or protect exhausts. He could give a crap less about anything I had to say.
So, just FYI, I've ordered plenty parts from them, but this was down right crap service at it's worst.
Now, back to life and fun. :-)
Tried to call Rock Auto but their phone support is a NIGHTMARE. Very hard to get a human being.
Finally spoke to a guy, could not say for sure how many gaskets shipped. Told me all they do is slap labels on and ship. They don't tape up or protect exhausts. He could give a crap less about anything I had to say.
So, just FYI, I've ordered plenty parts from them, but this was down right crap service at it's worst.
Now, back to life and fun. :-)
I ordered a similar Davco unit from eBay arrived to my Dads shop just as unprotected as yours. Caught me by surprise when I saw the UPS driver hoisting this thing through our door.