what should i do?
#1
what should i do?
i took my 2004 disco in today at 8 amto the local land rover dealerfor an oil change. i recieved a call at about three today telling me there was a problem. they accidently drove my disco into a garage that was too low and destroyed my norhwestparts roof rack, offroad lights, broke out the tail lights and tore up the roof. they said it was over $7000 in damage. they now need to keep it for a week or too. i cant beleive this happened!!!!
#2
#3
#4
RE: what should i do?
Just make sure that they give you a nice loaner car, like an 08 supercharged Range Rover. That sucks, but it happens and at least you weren't driving it. Seems like a LR dealer should know better. Check it over and take a lot of close-up pictures ofthe body and accessories.Document exactly what they damagedso thatyou knoweverything gets repaired right, especially the body work.
#7
RE: what should i do?
It had to have been a new guy who did that. How could an experienced LR person not be aware of something like that?? If you really want to be picky about it you could ask for a "better" loaner, but thats the least of your problems right now. Be sure they dont cut any corners while fixing it, and def. get a warranty like mentioned before. They are 100% liable for fixing it to how it was before. Make sure they give you the EXACT roof rack and lights, nothing cheaper.
#9