2017 Discovery pulls / tracks to the right
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3rd Gear
Joined: Mar 2018
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2017 Discovery pulls / tracks to the right
My new 2017 Discovery continues to pull to the right even after a thorough work up at the dealership. It has done this since day one. They tested 3 other new discos and they all pulled to the right. My car was re-aligned, the tires rotated and also other wheels put on and every time it pulled to the right. They concluded it is some inherent design flaw. I’m told it no longer “pulls” but rather “tracks” to the right. When on the highway, either lane, it will immediately head right when you let go of the wheel. They sent their findings to Land Rover and I will be opening a case as well. Anyone else having this issue?
Camel Trophy
Joined: Oct 2016
Posts: 4,862
Likes: 1,403
From: Michigan
Next time at the dealership, tell the retards in service that you're going to contact these folks https://www.nhtsa.gov/ and ask them "if tracking/pulling into another lane, is an acceptable inherent design flaw".
I'm pretty sure...the National Highway Traffic Safety Administration wouldn't agree with that type of thinking.
I'm pretty sure...the National Highway Traffic Safety Administration wouldn't agree with that type of thinking.
Camel Trophy
Joined: Sep 2017
Posts: 3,813
Likes: 1,331
From: Mission BC Canada
I will add that is pure bs - that dealership's mechanics are morons. My 30 year old beat to snot R50 Pathfinder tracked perfectly - with bad tie rod ends and the complete suspension shot.
It is either
Tire pressure - way out of whack, 10's of pounds
Tire alignment is seriously wrong - you said they did it but did they do it right
Or something is bent or broken - basically shipping damage - this is my bet
It could be a bad tire pretty rare but possible
Either way it is completely a warranty issue
It is either
Tire pressure - way out of whack, 10's of pounds
Tire alignment is seriously wrong - you said they did it but did they do it right
Or something is bent or broken - basically shipping damage - this is my bet
It could be a bad tire pretty rare but possible
Either way it is completely a warranty issue
Last edited by Richard Gallant; Apr 2, 2018 at 04:29 PM. Reason: missed one
3rd Gear
Joined: May 2018
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From: Fort Worth, Tx
If you have taken a new car, under full factory warranty to the dealership multiple time for the same issue, I would get on the phone with the manufacturers corporate customer service. I can assure you that Land Rover wants their customers to have a positive experience in their vehicles. Also, if this is a manufacturing or shipping issue then they need to know about it and look for a solution. I would also look into taking it to a different dealership if that is a possibility as all dealers are independently owned franchises (as long as the other dealer doesn't have the same owner) they can vary greatly in their customer service and ability to handle issues. One thing to make sure you do is keep records of everything. Start noting the names of everyone you talk to and what you talked about and keep track of the amount of time that you are spending on this issue. Hopefully they can get this resolved for you but at some point if it isn't, you are going to have to decide if its lawyer time or something you are willing to live with / sell it.
3rd Gear
Joined: May 2018
Posts: 3
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From: Fort Worth, Tx
If the tire pressure was that far off, the TPMS warning should be triggered. If it was a bad tire, the rotation should have eliminated or changed it.
Do you have the lane keep assist, or blind spot assist features on this vehicle? Both of these features will actively steer the vehicle counter to your steering input. This would mean that most likely this is using some sort of electric steering system and there could be a software, hardware, or calibration issue here.
Do you have the lane keep assist, or blind spot assist features on this vehicle? Both of these features will actively steer the vehicle counter to your steering input. This would mean that most likely this is using some sort of electric steering system and there could be a software, hardware, or calibration issue here.
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3rd Gear
Joined: Mar 2018
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Resolution
I received word today they will be replacing the vehicle. I made it all the way to the head of technical support. The latest attempt was to replace the steering rack and right front arm. No change. Thanks for the insight. Let’s trust the replacement is dialed in.