Hello everyone,

We bought a defender 110 hybrid 2023. A few weeks later, the maximum mileage provided by a full charge went down to 35km to 36km instead of the advertised 43km. I am aware that the range can vary depending on condition. But I doubt that less than 16% to 17% mileage is a normal thing. We have complained to LR in Portugal, but the agent claims that this normal and states : "With regard to the characteristics announced by Land Rover regarding range, we clarify that, as described by the brand: "The values ​​provided are the result of official tests carried out by the manufacturer in accordance with EU legislation with a completely private battery. For comparative purposes only. Values ​​obtained in real conditions may vary. CO2, fuel consumption, energy consumption and range values ​​may vary depending on different factors, such as driving styles, environmental conditions, load, rims and accessories installed, the route in question and the condition of the battery. Range values ​​are based on the values ​​obtained for a production vehicle on a standardised route".
This is quite upsetting to be honest, and we would welcome any view from experience owners in this form. Many thanks in advance.
Sam
PS: I am new here so apologies in advance if this is the wrong section.