Hey guys, has anyone had an issue with their seat memory buttons not working?

The other day I got it and pressed "2" and it didn't do anything at first. I pressed it a few more times and it finally recalled the seat and mirror positions.

Now it doesn't work at all. None of the memory buttons work.
When the M button is pushed, the light doesn't come on either.

Any suggestions?

The car is still under warranty and already has an appointment with the dealer for a 360 camera issue.

This is our first Land Rover and we've only owned it for two weeks. Owned many BMWs and Porsche's.

 

This damn thing is falling apart. Now Apple CarPlay doesn't work.
Good thing it's a CPO

 

Ouch, seems that so many things require a software update.
Wonder if disconnecting the battery for while will cure thongs.
Not had as many issues, but after our June service the dealer updated the body ecm, gearbox pcm and infotainent SW. Lots of little things resolved after that.

 

I will have to try that. Carplay started working again, but still not seat memory and the driver side 360 cam is still facing the wrong direction.

This is so frustrating on a fairly new vehicle. I suppose what they say about British vehicles and their electronics might still be true.

 

Be prepared to be disappointed. I purchased a CPO 2018 HSE Lux TD6 with less than 5K on the odometer last October. Since then it has been in the shop 18 weeks. Here is a quick synopsis. Key stopped working - apparently manufacturer defect and corrected. Engine leak which necessitated complete teardown and rebuild, Multiple body parts starting falling off @ 10K, interior panels starting falling down (headliner and others) had to be replaced. Electronics - complete disaster and are still working on those. Second row seat rattle cannot be determined where it is coming from but Dealer will not replace seats as LR will not warranty those. Have recently developed a front wheel bearing or brake squeal at cruising but will not replicate when the dealer has it. Dealer will not buyback and LR states doesn't meet Lemon Law requirements of NC. Have owned multiple LR products (Defender and Ranger Rover HSE) without any issues. This vehicle does not meet any standard of luxury.

 

Where was this warning a month ago! lol

That sounds horrible. Hope they get it sorted out.

 

I've been pretty lucky for far: 2018 HSE with only one issue to date, which was a leaking CV boot (necessitated axle replacement). Other than that, bulletproof.

 

I'm not a D5 owner, but proud to have owned dozens of Jaguars and Land Rovers over the years. I like them, despite the random issues that seem to come up such as this. Thankfully most of my vehicles have been fine, as is my LR3 that I purchased new, however, there is a reason Brits like warm beer, they build fridges the same way they build cars. I haven't purchased a D5 yet, because everytime I look at a new one, even my good friend and owner of the dealership can't seem to make the vehicle do what should normally work. Had things not done something quirky each time we look at one I would have bought one months ago.

The old joke is actually the following, which isn't applicable to new builds, but still funny IMO. "Why do Brits like warm beer? Because their fridge is made with Lucas Electronics."

 

I have a sneaking suspicion a lot of the electrical gremlins in these cars when they are first purchased (new or used) are due to low voltage being fed to the electronics when they’ve been sitting for weeks. It seems like a proper charge and subsequent reflash of the electronics takes care of most things and that’s suspicious.

It’s important to remember that most systems on modern cars are bought in from a third party (Bosch, Delco, ZF etc) so in theory the general reliability of a lot of that stuff should be similar across
most cars. However there are some problems that in my opinion stem from inadequate integration testing, especially on the software side of things. I think JLR suffer more so from a common problem at British companies which is: good engineers but limited budgets (and thus time). Take the fact that they added Apple CarPlay about a year after the original introduction. Until the most recent software update if you used the InControl app to remote start the car the Apple CarPlay wouldn’t work again until you turned the car off and left it to reset. That should have been discovered in testing (presumably some initialization code under remote start didn’t include the CarPlay) but clearly wasn’t.

I would always avoid the first year or two of production as well while the common kinks get ironed out (it doesn’t matter if it’s British, German, Japanese or American).

I had a 1st gen Jaguar XF about 6 years ago (back when I lived in the UK) and that was no trouble at all in 50k miles although it did eat tires. I also had a good dealer with good techs and that makes all the difference with cars this complicated.

I and several friends have had Mercedes and BMWs that have been nothing but trouble (yet until very recently no/one spoke about their reliability in the same breath as JLR which was unfair).

i also had a friend with the fabled Toyota Land Cruiser and that blew its engine requiring a complete replacement plus the rear AC never worked properly and the front passenger electric window also had to be fixed.

The reality is that all vehicles are too complicated these days and brands are sailing on their pre millennium reputations (good or bad) for the most part.

Land Rover don’t have the best reputation for reliability (although it’s more annoyances like electronic gadgets as opposed to leaving you stranded) and I wish they’d spend more time fixing that through better development than building so many models and introducing wow factor features that just don’t work consistently).

I’ve only had my D5 2 months and so far most problems (such as the CarPlay) were solved by having it reflagged to the latest software. However I am having intermittent problems with the inner tailgate not wanting to power close occasionally, and the storage compartment behind the climate controls not wanting to open sometimes (bad alignment I think, and seems temperature related). Not good on a $75k vehicle but minor annoyances at least and I’ll get the dealer to look at them all together when I take it in for first service.

I've always been the one to tell people to never buy LR (although Jaguar seems ok) but decided to go against my own advice and try them with the new car warranty. I accept the brand will have more problems than say Lexus, but as long as they’re only minor annoyances the service dept at my local dealer is what’s going to decide if I stick with the brand.

 

This happened to me today. First nothing moved when pressing the memory numbers, then after a restart, just the steering wheel moved. Same after turning it off for a couple hours. I later reprogrammed positions on all 3 buttons and it began working correctly (seat and steering wheel moved). Through all of this the exit position worked (seat and steering wheel moving out of the way) so it was never the motors. Apparently just something with the seat position memory.