Buckhorn_imports in eBay bad idea?
#31
Ugh.....I hate to contribute to this, but as a vendor, a vendor that doesn't do ebay.......none of this would have happened if the reply was.......
The listing covers the item/items available.
Done, no more, no less..............Done.
If the a-hole customer persists.....add the word 'sorry' and copy/paste.
The listing covers the item/items available.
Done, no more, no less..............Done.
If the a-hole customer persists.....add the word 'sorry' and copy/paste.
#32
I hate to revisit this thread but I have one quick comment. Detoured Discovery said it all when he said he was not a vendor on eBay. I think few people here who don't sell on eBay in volume will ever really understand the amount of time that can be consumed in a day answering questions that could have been solved had the buyer simply taken the time to read the auction description. I know both Joel and I list our items with compatibility charts, Rover part numbers (typically with cross referenced or superceeded part numbers) and provide detailed information about what particular truck the part came from (mileage, condition, ect.). So when you open your mail and you are confronted with a question like this:
"Will this fit my 2003 Discovery"
For an auction titled "Land Rover Discovery Series 2 Transmission Shift **** 1999-2004 UCK100230PMA" one has to wonder the level of reading skill among Land Rover owners.
Now, there was also a description that stated the part would fit models from 2003 as well as a compatibility chart reflecting the same information.
So when a seller gets a dozen or more of this type of question a day, every day of the year, including weekends and holidays, is it surprising that at times we may be a tad less helpful??? Oh, and by the way, in the same email the guy who couldn't read the title of the auction actually asked for a discount for a $14.99 part with free Priority Mail shipping!
I actually enjoy it when a customer contacts me, either through eBay or directly with a question about their truck. I was once in that person's shoes and seldom need to remind myself of that fact. However, silly, time wasting questions like the one above take away from my ability to help people really in need. Is it too much to ask that people read descriptions before asking questions? Is it too much to ask them perform a modicum of due diligence before hitting the "Buy It Now" button? I'm old enough to remember a time when it was expected for vendors to sell products not coddle customer unwilling to do a little research.
"Will this fit my 2003 Discovery"
For an auction titled "Land Rover Discovery Series 2 Transmission Shift **** 1999-2004 UCK100230PMA" one has to wonder the level of reading skill among Land Rover owners.
Now, there was also a description that stated the part would fit models from 2003 as well as a compatibility chart reflecting the same information.
So when a seller gets a dozen or more of this type of question a day, every day of the year, including weekends and holidays, is it surprising that at times we may be a tad less helpful??? Oh, and by the way, in the same email the guy who couldn't read the title of the auction actually asked for a discount for a $14.99 part with free Priority Mail shipping!
I actually enjoy it when a customer contacts me, either through eBay or directly with a question about their truck. I was once in that person's shoes and seldom need to remind myself of that fact. However, silly, time wasting questions like the one above take away from my ability to help people really in need. Is it too much to ask that people read descriptions before asking questions? Is it too much to ask them perform a modicum of due diligence before hitting the "Buy It Now" button? I'm old enough to remember a time when it was expected for vendors to sell products not coddle customer unwilling to do a little research.
The following 4 users liked this post by Paul Grant:
buckhornimports@gmail.com (01-17-2016),
Detoured Discovey (01-17-2016),
Racer X (01-17-2016),
RicketyTick (01-17-2016)
#34
I used to sell on eBay, I don't know how you guys do it, eBay is so geared to the customer that if you sell a used item say its used as is take a ton of pictures showing imperfections, the buyer can complain to eBay which freezes your money then get a partial or full refund for say a scuff on a used item that was clearly show in pics, now the seller is out money and the item, or worse the usps destroys the box damaging the item but its the seller fault and again seller is out the money and item , you guys have more patience then me
#35
I used to sell on eBay, I don't know how you guys do it, eBay is so geared to the customer that if you sell a used item say its used as is take a ton of pictures showing imperfections, the buyer can complain to eBay which freezes your money then get a partial or full refund for say a scuff on a used item that was clearly show in pics, now the seller is out money and the item, or worse the usps destroys the box damaging the item but its the seller fault and again seller is out the money and item , you guys have more patience then me
#37
Yeah the majority of what I sold was ww2 vehicle parts mostly Nos and some repro stuff( for same vehicle) me and dad made as a hobby
Think I got out before the real problems, but I was also dealing with adult buyers lol
My brother still sells on there , vintage rc cars and guys or kids are ******** he losses so much money I think he finally gave up
Think I got out before the real problems, but I was also dealing with adult buyers lol
My brother still sells on there , vintage rc cars and guys or kids are ******** he losses so much money I think he finally gave up
#38
I parted out 3 or 4 cars on ebay and I used to buy fix and sell cars pretty regularly. I know what Paul is talking about. I have so much respect for anyone willing to deal w the dumbass questions day in and day out. Craigslist is way way worse. People can't or won't read 3 or 4 lines. Sounds like the OP is one of those people who want everything on a platter w zero effort and the cheapest price. The answer could have been a little better but it's not untruthful.
#39
#40
After reading through all threads linked and being thoroughly intrigued/horrified by OP's behavior both here an on other forums yeah I'd agree with what others have said. This is NOT someone I'd want to have anything to do with. Whoever mentioned the similarity to that kid who got off the DUI/manslaughter charges with the affluenza defense was spot on. Definitely sounds like someone who was never told "no" as a child.
I too have asked stupid questions of sellers and annoyed lucky 8 with emails, but I try to be smarter every day... Thank you to all you sellers out there that make owning and fixing land rovers a possibility for us common folk.
I too have asked stupid questions of sellers and annoyed lucky 8 with emails, but I try to be smarter every day... Thank you to all you sellers out there that make owning and fixing land rovers a possibility for us common folk.