Ugh. Maybe they read my postj and adopted the feeble excuse.

Let them fix it! ABS issues are a bane of land rovers.

 

Everyone makes mistakes, give them the opportunity to fix it right. That said, they should be willing to throw in something for the inconvenience it caused you. In turn, you could let everyone know afterwards that they made everything right, yada, yada, yada...

 

I talked to Nathan the owner of Platinum. I told him how I felt and why I did things the way I did them. There was an immediate "I'm sorry, but, it wasn't me" excuse right off the bat. That really rubbed me the wrong way. Regardless if he was personally responsible or not, it's still 100% his fault because it's his establishment. He also said some people started to call Platinum in response to this matter. Regardless, of their intentions with the phone calls, I can only thank you enough. I'm blown away of how far this spread in the community and am happy to be a part of such a tight knit community like this one! Thanks guys!

Nonetheless, after he went on about how dangerous the ABS system can be, and told me he had been on these forums for "25 years"(because the internet totally existed in 1990...smh), he expressed how much he wished I had just called and worked it out with them instead of doing this. If I owned a business and knew someone got screwed by it, I'd feel the same way. If the story is true about the mechanic screwing **** up, I hope this post reaches those that might have had some work done in the past by them. I'd give that a run over again if I were you.
He did however offer to fix whatever was wrong with the braking system and I could bring it back next week. There still was no answer to why the Disco sat at their shop for 2 weeks waiting on a part that was never installed. That poor ABS sensor, it may have never made it to a Disco, if it existed at all in the first place.
If I do end up taking it back, I'll have to be shown all work that is done because trust is 100% lost at this point until proven otherwise.

 

Sorry to hear about that. Having two small ones myself, I can understand how that would make you feel.

 

in the end it is their problem to fix hands down, thier rep is on the line , they told you at purchase it would be fixed, they had it long enough to do the repair and instead tried to hide the non repair, there is no excuse you as a buisness owner or supervisor are 100% responsible for what your employees do or fail to do on customers vehicles, if your employee is doing something "shady" then either you know and condone it or you are just a **** supervisor ( either way you suck *** and should not be incharge of a plunger) IMHO

plus if you are in usa and repair or sell euro vehicle you are a fool to think this will not reach the owners community and blow up in your face