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Advice Required - Bought a Evoque 2017 - from an Approved Deal & Got Unapproved Car!
I purchased a LR Evoque in Feb 2021 (online through pictures and video - due to lockdown) - since purchasing there have been many problems which needed to be rectified which the garage which I bought from have completed. However, 1 key item still remains - there is a plastic wrap on the roof which is peeling off (this is not land rover approved addition - they only do paint not a wrap!) - it was like this when we purchased the car. I raised the issue at the time and the garage said they would take care of it all. Now the quotes have come in at £2,000 - the garage is refusing to correct the issue. They are offering to buy back the car but not fix the issue. I have also gone to the LR Customer Experience and they are now saying this is an issue between you and the dealer - there is nothing they can do. My biggest concern here is that I purchased from an Approved LR Dealership and I've got a car which is not Land Rover Approved and it will get worst with time! Any suggest/recommendations on how to resolve - I'm borderline on going on social media to name and shame until the issue is fixed!!!!