You're probably not doing anything wrong. I would recommend calling your service dept. to get your vehicle in ASAP. At that time, they will load it up with all the latest software. Since it is a 2010, it likely has all the original software.
I had a lot of issues with my rear seat entertainment and there are still known problems with the ipod. They have software patches coming in the next 90 days to address most of it.
Rgds,
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NEW - 1997 Disco SE - 148K Miles - Getting ready to modify it for wheeling!!!
2010 LR4 HSE LUX PLUS - Nara Bronze
Extended Roof Rails/Crossbars & Ladder
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