Originally Posted by 2020Defender1stEdition

Oh, I am sorry guys. I answered in my original post about the issue and not in this one.

We got some advice from an ex JLR technician that we met thru Facebook in one of the Defender groups. He told us to tap on the cross bars on the roof rack, checking to see if they were loose or hollow sounding. None of them were loose but they were hollow sounding when tapped on. So, I removed all the cross braces and did some test driving over the course of a few days. The noise is completely gone. Keep in mind, there are no cross bars in our rack now but the noise is gone. I refused to believe it was the rack because we have had it since day 1 and the noise didn't start until we put some miles on the car. I am going to put it back together this weekend and take it to the dealership next week. They will either order us a new rack to try or come up with another solution to our benefit.

That may not be the solution to anyone else with the issue we had, but it did cure ours. I am hoping they can get a rack that won't make this noise, as my wife really wants to keep a rack on there.