2021 Land Rover Defender Non-Refundable Deposit
#72
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Piehler JLR in Rochester, NY wants a $2000 non-refundable deposit on a 2022 Defender S order. They did not budge when I asked that the deposit be refundable in the limited circumstance that the vehicle is not delivered before a reasonable, mutually agreed upon date. So, if supply chain issues drag the order out long past the projected delivery date in the sales contract, I either keep on waiting or lose $2000.
#73
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That's going to be a really tough choice. Back in February when I put my deposit down, it was just a matter of when they would get built. Now, with the entire Brand shut down, I don't know if I would do it. Don't get me wrong. Defenders in the US are now a very uncommon thing, but it all depends on how long the shut down is. First off, most sales consultants are on commissions. No vehicles to sell, no commissions. Next up, Dealers make most of their margin on Service & Parts, but there's a huge cash flow from selling new vehicles. That's shut off. I suspect it will be lean times for some dealers with no vehicles to sell. If I was confident in the future viability of the Dealer, I'd probably put the money down.
#74
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I foresee the possibility of even more delays and supplier shortages in the near term future. If the dealer won’t agree to a reasonable date beyond which I can opt to cancel the contract and have my deposit refunded if the truck has not been delivered, then I will not order from them. And I doubt they will do so. Their sales team has been an unpleasant combination of unresponsive and inattentive in response to my multiple, polite inquiries. I suspect it is because they have many more more customers than available cars/allocated build slots.
#75
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I foresee the possibility of even more delays and supplier shortages in the near term future. If the dealer won’t agree to a reasonable date beyond which I can opt to cancel the contract and have my deposit refunded if the truck has not been delivered, then I will not order from them. And I doubt they will do so. Their sales team has been an unpleasant combination of unresponsive and inattentive in response to my multiple, polite inquiries. I suspect it is because they have many more more customers than available cars/allocated build slots.
#78
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That's going to be a really tough choice. Back in February when I put my deposit down, it was just a matter of when they would get built. Now, with the entire Brand shut down, I don't know if I would do it. Don't get me wrong. Defenders in the US are now a very uncommon thing, but it all depends on how long the shut down is. First off, most sales consultants are on commissions. No vehicles to sell, no commissions. Next up, Dealers make most of their margin on Service & Parts, but there's a huge cash flow from selling new vehicles. That's shut off. I suspect it will be lean times for some dealers with no vehicles to sell. If I was confident in the future viability of the Dealer, I'd probably put the money down.
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clubguy (07-27-2021)
#79
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JLR shut down the factory that makes Defenders at the end of June due to supply shortages (particularly chips/semi conductor shortages). It was shut down pretty much all July, with no word when it would fully reopen.
Anecdotally, my dealer is saying they can’t even submit a new order until early/mid August
Anecdotally, my dealer is saying they can’t even submit a new order until early/mid August
#80
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