Can’t log in to my car
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GrouseK9 (10-05-2022)
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Had a similar issue. Picked up car three weeks ago. Set up icontrol account and added the car while at dealer (ios app). A day later, the app would not connect and would not acknowledge the car had been added, and then kept giving me messages that it was trying to connect. Online web account would show the car had been added. Occasionally, only once a day or perhaps every two days I would get a location of my car text. It finally woke up after I used the car's 'call center' button and SOS button to make a call; those both took two to three tries to connect. I found that after finally connecting with a rep the system seemed to wake up and the app worked. I also had issues with the auto high beams - they took a few days to activate.
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Incontrol
I have a new Discovery (2023) and have not been able to register Incontrol. The app won’t work when I sign in (says Try Again) and if I go to the incontrol.landrover.com website and sign in it knows I have a Discovery but says “Activation in process”. Dealer couldn’t help. I called Landrover customer service today and went through the issues with the rep who “started a ticket”. That’s your best bet probably. Waiting to hear back. Also, curiously, the cellular connection the car has made is with TMobile, which the dealer says is the backup network in case AT&T network isn’t available. I had AT&T in a prior Range Rover, but so far in this vehicle (6 days) it’s been TMobile, sometimes with no connection, sometimes 3G and sometimes 4G.