Defender 110 2024 front suspension
I bought a brand new twenty twenty four defender x dynamic.S E december twenty twenty three. With around eleven thousand miles on it, I took it off road in august twenty twenty four on a relatively mild trail with my four by four off road club. While driving slowly on a relatively flat trail there was a horrible grinding sound from the front and the front suspension collapsed, with noticeable air leaking from the front shock. Unfortunately, I was a long way from the main road and had to drive it back down the trail, with no suspension doing significant damage to the suspension and undercarriage. At the same time I got engine worn in light saying overheat, add oil, which I did. I took the vehicle back to the dealer. We're now informing me that the vehicle needs a whole new upnicarage, and a whole new engine for around, about a sixty thousand dollar repair. They will not honor any warranty. Because the vehicle was being driven off road and they say that because of the damage driving it without suspension, all the parts are too damaged for them to identify a defect. Anybody got any thoughts or comparable issues? Where the suspension has failed.
On the other hand - how was he supposed to get it back to pavement? Not like a rollback is gonna come down an offroad trail for him. That vehicle was going to end up travelling on its own tires back to the trailhead whether it was under its own power or being dragged. Not sure if the L663's have airlift capabilities.
It sounds like a terribly crappy situation.
Rock Crawling
Joined: Oct 2021
Posts: 308
Likes: 129
Just logged in to see how you are all doing and noticed this air suspension issue is still around. I sold my 90 but both my 2022 and 2023 90's had suspension oddities that 3 dealers said nothing was wrong and no leaks detected, normal operation. The most annoying part wasn't that the suspension raised up when I got in to the 90 in the morning and started it up, what annoyed me more was almost every stop I came to while driving, the rear suspension would raise up some. Thats the pitfalls of a company that just can't address aged old issues. LR has had air suspension issues since day one.
Rock Crawling
Joined: Jun 2024
Posts: 334
Likes: 202
From: Queensland
From what I have read, every single dealer has said there is no issue, for every single car mentioned in this thread, so doesn't that mean there isn't an issue?What if it is designed with tolerances that allow it to deflate a little bit over time? Perhaps it could be deflating to make the car level, and testing it on the same surface would therefore yield the same results. Maybe even a certain pressure within the system isn't safe to maintain while parked for extended periods, so it just lets a little out.
TReK
Joined: Oct 2007
Posts: 2,774
Likes: 1,983
From: Whidbey Island, PNW
I bought a brand new twenty twenty four defender x dynamic.S E december twenty twenty three. With around eleven thousand miles on it, I took it off road in august twenty twenty four on a relatively mild trail with my four by four off road club. While driving slowly on a relatively flat trail there was a horrible grinding sound from the front and the front suspension collapsed, with noticeable air leaking from the front shock. Unfortunately, I was a long way from the main road and had to drive it back down the trail, with no suspension doing significant damage to the suspension and undercarriage. At the same time I got engine worn in light saying overheat, add oil, which I did. I took the vehicle back to the dealer. We're now informing me that the vehicle needs a whole new upnicarage, and a whole new engine for around, about a sixty thousand dollar repair. They will not honor any warranty. Because the vehicle was being driven off road and they say that because of the damage driving it without suspension, all the parts are too damaged for them to identify a defect. Anybody got any thoughts or comparable issues? Where the suspension has failed.
It appears you own a business that is involved in getting into harsher areas, or offroad areas -- foundation walls, geological surveying, etc etc. In other words, you don't sit in an office like a fancy folk and have zero clue. You should have some awareness of mechanical sympathy and how to work with a car dealership. I'd advise you to escalate to LR directly, skip the dealer, hire someone to rewrite this (is English your first language - guessing not) clearly and simply -- because you are killing yourself with this explanation and I suspect doing the same with the dealer. If the suspension failed, you drove it and the engine lost its oil, and you continued driving it... it's a grey area.
"A whole new undercarriage" is not a thing by the way
Also - -"overheat" is usually not related to "add oil" - overheat is coolant - although if you really had a complete engine failure you could have punctured oil and radiators I guess. How much damage is actually done here?
Something tells me we are not getting the whole story here.
Last edited by nashvegas; Nov 28, 2024 at 06:03 PM.
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