Pretty sure my phone data is far more intrusive than what my truck could tell them. If any of mine could talk lol


i understand your point but I think the phone is a bigger problem by far

 

The phone is a problem for sure, but think about insurance companies buying this data from car manufacturers. An insurance company says you drive over the speed limit on a regular basis even though your driving record is clean, and decides to increase your premium....

 

My phone knows how fast I go and is smart enough to figure out when I am on a motorcycle so. I’m sure it has it covered

 

For sure it knows and also knows where and which side your phone is in. I do not think insurance companies will be interested in your phone metadata, but you never know. There is a company out in the USA that sells data collected from building permits by different municipalities. Insurance companies are the main buyers of this data and they increase your home insurance premiums everytime you replace your roof or heat pump, or any remodel.

 

To stand up and be a human, and not a commodity to be bought and sold, you must fight!

Many of us live in areas, e.g. California, where there are laws on the books that require companies (a) to inform you about any surveillance that may be in store, (b) to delete collected information upon your request, and (c) to allow you to opt out of collection and sale or sharing of surveilled information, as well as other rights. See this link, for example, for more information:

California Consumer Privacy Act Information

Obviously, at least in some cases, JLR is ignoring the law.

Those of you who care, let's keep on this! If you are in California, or another state with similar laws, read up on them and then email JLR with your demand for the surveillance and sales and sharing of your information to stop. At least depending on where you live, they are required by law to comply! You can email JLR here:

Contact Land Rover

Choose "Customer Relationship Center" and then "Privacy Requests", then write a polite but firm request for their information collection to cease, to delete what they have, and to forbid them from selling or sharing any of it going further.

So far I have not gotten a response (nor from my dealership), but it's only been a day or so. They also offer a customer relations phone number, 1-800-637-6837, which I will call if I don't get a response in a reasonable amount of time. If you write or call, please let us all know how they respond (I will report back if/when I do, too).

I've also begun trying to figure out where the device is in our cars that is tattling on us all, in the hopes that I can disable it. I saw a reference to a telematics module in the area by the rear-view mirror. If anyone has good information on this or where else it may reside, please let us all know, or else privately message me. Also, any sign of something pertinent in a GAP tool?

Thank you, fellow human beings!

 

So, when you park at the coffee shop that is near a brewery, a yoga studio, and a co-working space, do you turn your phone off, or disable location services? And a previous poster stated that he doesn’t think he gave them permission when he signed the papers, but he didn’t read anything, so he’s not sure. ‘Nuff said.
Lots of lawsuits being threatened here over ‘privacy’, and anyone certainly can choose whatever path they want, but this has appeared here on this forum before. Lots of hand-wringing. Call the lawyers. But they’re going to ask if you read the fine print before you signed on the dotted line.

 

Lots of hand waving about phone records and location data ... but there are far more laws and legal restrictions around data collection and phones than there are for cars.

In fact my cell phone has an extensive configuration panel for which applications and processes are allowed to use my phone's location data and when. If only people had as much respect for what their cars were doing we might have similar protections in place.

 

Those who say "you already have no privacy" and "what about your phone" need not lift a finger. Go ahead and live your life with a blissful lack of concern. But to sneer at people who do care that their privacy is being shredded and would like to do something about it isn't neighborly.

If you are an insider, or have access to detailed repair documentation, please message me about where the spyware module is installed and, if you know, how it may be disabled. That would be terrific!

 

Haven’t seen one person sneer I am only bringing up points of information that you may or may not agree with. Discussion and different viewpoints are a great thing. Easiest solution for data collection though would be a much older vehicle

 

Yes, yes, people have made their points amply clear. Thanks. Now, can you be of any help?

Is there someone here with access to the full shop manuals that can chip in a bit?

Thank you.