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New Defender - a few questions.

Old Jul 16, 2023 | 10:50 AM
  #1  
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Default New Defender - a few questions.

Just got my 2023 yesterday and I have a few questions.

- The Backup camera looks distorted on the sides and at night, there's a lot of lens flare from lights that are in the street. I cleaned the lens - is this normal?
- I tried to set up the Route Planner app and it says that my VIN is invalid. The dealer said that it may take a few days to register, but I set up the Incontrol app with no problem. I've read that Route planner doesn't work with Pivi Pro - is that true or should it work?
- I'm trying to save items in my navigation, but it auto completes some and won't let me use my own name and forces me to use the auto-completed name and it gives me some weird website address attached to the addresses. For example, I was trying to add Mom and it kept auto completing to Moms Restaurant. I finally had to use mom's house, which wasn't a big deal, but it did this with a lot of them and I don't want to do that. Is there a way to turn off that feature? Not to mention, that once I programmed about 10 addresses, when I started the car the next time, they were all gone,

Thank you, I appreciate any help.
 
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Old Jul 16, 2023 | 01:21 PM
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I haven't encountered your first couple of issues but on the last one with the missing saved addresses, are you sure you're logged in to incontrol? It's not always obvious that you're not. You can also set it up with a PIN if your password, like mine, is phone-generated and impossible to remember.
 
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Old Jul 16, 2023 | 04:13 PM
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Originally Posted by joeg679
Just got my 2023 yesterday and I have a few questions.

- The Backup camera looks distorted on the sides and at night, there's a lot of lens flare from lights that are in the street. I cleaned the lens - is this normal?
- I tried to set up the Route Planner app and it says that my VIN is invalid. The dealer said that it may take a few days to register, but I set up the Incontrol app with no problem. I've read that Route planner doesn't work with Pivi Pro - is that true or should it work?
- I'm trying to save items in my navigation, but it auto completes some and won't let me use my own name and forces me to use the auto-completed name and it gives me some weird website address attached to the addresses. For example, I was trying to add Mom and it kept auto completing to Moms Restaurant. I finally had to use mom's house, which wasn't a big deal, but it did this with a lot of them and I don't want to do that. Is there a way to turn off that feature? Not to mention, that once I programmed about 10 addresses, when I started the car the next time, they were all gone,

Thank you, I appreciate any help.
Can you post a picture of the glare you’re experiencing? I am trying to understand how it looks. Does this happen during the day as well?
 
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Old Jul 16, 2023 | 05:41 PM
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As far as I'm aware the Route Planner app doesn't work with the new Defender
 
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Old Jul 16, 2023 | 06:07 PM
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Originally Posted by Dan Hairy
As far as I'm aware the Route Planner app doesn't work with the new Defender

thanks. That stinks.
 
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Old Jul 16, 2023 | 06:09 PM
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Originally Posted by swajames
I haven't encountered your first couple of issues but on the last one with the missing saved addresses, are you sure you're logged in to incontrol? It's not always obvious that you're not. You can also set it up with a PIN if your password, like mine, is phone-generated and impossible to remember.
I’m definitely logged in. I’m more concerned with not being able to save the destinations with the name that I want. I don’t want to have to use their suggested names. There has to be a way to turn off that feature for simply editing an existing save destination’s name.
 
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Old Jul 17, 2023 | 08:55 AM
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Simple fix for your navigation issues....use Carplay and the Waze app....There is not an OEM mapping system out there that can keep up with the independent apps available today.
 
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