Isn’t it true that you can’t arbitrary request the dealer to replace the brakes just because you had prepaid for them with the service contract?

So if the brakes are still good by the end of the service contract, the dealer will not replace them even though you had prepaid for them?

again, as i mentioned in the previous post, rear differential with torque vectoring on the defender burning through brakes is not evident yet as illustrated in the thread below (post #17)

https://landroverforums.com/forum/20...ispreloading=1

 

I also have the "pre-paid maintenance with wear & tear" plan on my 2020 Discovery (in addiction to my 2020 Defender). At the 2 year mark on my Disco, I had the brake pads & rotors replaced at 34,702 miles.

For my Defender, at the 2 year mark, I will probably be over 40,000 miles, and I am sure they will be ready for replacement at that time. Will do again at the 4 year mark.

In terms of whether or not you can arbitrarily request for them to be replaced since you pre-paid, I did not have any issue with that on my Disco. I told the dealer that I feel them pulsating during braking, and he said "Since you pre-paid and since you are at the 2 year mark, let's give you a new set." ----------------------------------------------------------
2020 Defender 110 First Edition Indus Silver (Current)
2020 Discovery HSE Luxury Si6 Fuji White (Current)
2015 RRS Autobiography Fuji White (Former)
2011 RRS Supercharged Fuji White (Former)
2008 LR2 Fuji White (Former)

 

$3K for brakes! Its some rotors and pads, why in the world would that price be so high? Is that just dealership markup or am i missing something?

 

The only slightly negative aspect of my purchase was the Finance Manager trying to sell this service contract and claiming that we'd need lots of brake jobs and that they were 5K apiece. As always, I just declined and we moved on. This is not limited to JLR dealers, of course, finance managers across the board tend to misrepresent when trying to sell their snake oil...

 

Back to the original reason it was purchased.. sounds like they said either buy this service plan.. or we put on a $4k markup (which TBH is not that bad compared to some others).

So maybe it was a choice between a $4k markup.. or a $4k service plan. I mean at least you get something with the service plan.

 

That price is insane. I always do my own and use higher end aftermarket parts that are much cheaper than OEM from the dealer. Changed out my Evoque with EBC slotted, cross-drilled discs with grippy, low dust pads, their ‘yellow’ line, and for under $1000. And after break-in, they performed way better than stock. When my 22 Defender is ready, I’ll do the same.

 

I'm sorry, $3K for brakes! Not even my Caravan, turboprop, 8,600 lb aircraft costs $3k, even with rotors (which we only replace when they fall below min spec on thickness)! They also last a lot longer than a year. Who is replacing rotors every 20,000 miles, that is just being a sucker. Most disk rotors can be skimmed twice before they fall below spec. Costs about $40 a rotor to skim them. Even my Range Rover Supercharged, full size, a fairly heavy truck does not need brakes that often. I live in the mountains and spend around 60 days a year up skiing further up the mountain. So I burn brakes at twice the normal rate. Rear brakes wear very slowly and only usually need replacing every other time you would be replacing the fronts.

Stories like this reinforce my person belief to only do warranty work with the dealer. The only vehicle I got good value on an extended warranty was the P63 Range Rover. Which ate something like 4 environmental systems, diversion doors and fans. It was its only fault, but the environmental system never worked for more than a year without having one issue or another. Now JLR is not the only group to sell sketchy service/warranties. VW was a total rip. My wife has a Tiguan. The bloody thing ate its water pump at 34K it turned out to be a $4k job, since the car basically needs to be sawed in half to access the pump. Anyhow the extended warranty managed to weasel out of paying or it. Turned out VW, ever honest VW, got sued in a class action, turned out they sold a lot of faulty water pumps, tens of thousands of them. Just got a check from VW covering most of the cost as a settlement for the lawsuit. Not all of it, but better than the stick in the eye it had been. E'ffing water pump job was nearly 10% of the car's value!