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Spotify App Vanished

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  #1  
Old 03-20-2024, 08:01 PM
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Default Spotify App Vanished

The Spotify app disappeared from my PiviPro. I tried to + add the app, but a QR code does not appear, and the email select does not work. My 'InControl' account still shows Spotify as a connected account. Does anyone else have this issue and / or recommendations?

2023.5 Defender 110X with 4.1 version PiviPro
 
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Old 03-20-2024, 09:23 PM
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Originally Posted by Mantis
The Spotify app disappeared from my PiviPro. I tried to + add the app, but a QR code does not appear, and the email select does not work. My 'InControl' account still shows Spotify as a connected account. Does anyone else have this issue and / or recommendations?

2023.5 Defender 110X with 4.1 version PiviPro
I had same issues Monday (haven't driven yesterday or today). No solutions to offer...
 
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Old 03-21-2024, 07:47 AM
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Neil Young strikes again.
 
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  #4  
Old 03-21-2024, 01:00 PM
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I have the same type of problem.

Waze disappeared from Android auto the other day. This is really annoying because I use it a lot for navigation.

I don't see any updates to either Pivi or Waze that would affect things.

I've rebooted my phone.

I am un the US.

Any information or suggestions?

Thanks

Jackson
2023 V8 Carpathian
 
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Old 03-21-2024, 03:21 PM
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Same for me. It disappeared about a week ago.
 
  #6  
Old 03-21-2024, 07:55 PM
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I lost mine as well.

It's back now, but took at least a week before it came back. I rebooted pivi, added the app again and it didn't show up.
At first I couldn't even get a QR code. Then a couple days later I tried and a QR code showed up. I jumped through the hoops, but that didn't work either.
Another Pivi reboot and a couple days later poof... there it is.

I don't know what I really did. But keep the faith and keep trying to get the QR code to appear. (check daily). It'll come back.
 
  #7  
Old 03-26-2024, 03:37 PM
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Update on Spotify App. It reappeared today after being gone for 10-days. Pivi logged me out and then after I re-logged in, the Spotify App re-appeared.

LR Customer service was of no help - in keeping with their abysmal track record of 'one the sale is closed, they could care less.' Thank you for contacting the Land Rover Customer Relationship Centre and bringing this issue with the Spotify app on your 2023.5 Defender 110X to our attention. We understand the importance of having access to your favorite music while driving, and apologize for any inconvenience this has caused.

As we are not licensed technicians, the Customer Relationship Center relies on and refers to an authorized Land Rover retailer's assessment for this issue. We recommend contacting your preferred authorized Land Rover retailer to schedule service for this concern. We also recommend that your retailer raise a Technical Assistance (TA) ticket to the engineering team for further assistance with diagnosing the issue.

If you have any additional questions or require any further assistance, please contact us at 1-800-637-6837, option 9, and a representative will be able to assist you further.

Thank you for taking the time to bring your concerns to our attention, and for being a valued Land Rover North America customer.
 
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