Glad to hear it all worked out. This seller sounds like a solid reputable merchant.

I suggest editing the title of this thread since, it ended fairly. Sounds like this guy has a good rep, let's keep it that way

 

I hope he's reputable

Just ordered 4 diffs and 10 A/C brackets

 

^^^ he was best price on diffs, that I found..

 

What are you doing with 10 A/C brackets?!

 

$70 shipped, can't beat that regularly!

Melting them down and building a cast 4 link setup

But for real, they're NLA and we need them for our NAS A/C kits.

 

I ordered a clock spring for my LR3, listed on eBay by ky_scrap1, and described as being "in great shape... all wire connections are clean and bright". The connections had been damaged, apparently by careless removal from the original vehicle. This became apparent when my mechanic was fitting the clock spring. He had to re-terminate it in order to fit it. Naturally, he charged me for his labor time.

I requested a partial refund, but ky_scrap1 refused this (through eBay customer services) because 'the part was no longer in the condition it had been in when I received it' - i.e. damaged! So my advice would be to only buy from ky_scrap1 if you don't need the part in a hurrry. You should leave time to check it, return it and argue about the quality, because if you do what you need to do to get the part (and your car) working, you risk being out of pocket.

This transaction has shaken my faith in eBay for used car parts, too. eBay customer services removed my negative feedback - polite, measured, factual, but negative - because customer services agreed I had altered the part and that it now worked. That's thanks to my mechanic, and no thanks to eBay or ky_scrap1.

 

In my experience as an eBay seller, eBay will refund the money to you regardless of what the seller states and then they will go after the seller.

Just to be clear, I have never had one go that far, but I have had at least two sales where that was going to be the outcome if I had not relented.

Both were sales of TiVos with lifetime service that not only worked when they were sold but passed the hard drive tests. But if you read on you will see that the hard drives were not the problem.

The first one went to a guy in Canada who, I expect, couldn't get programming information from TiVo for his market allowing it to work. That, or it worked fine and he was just an out and out fraudster. In any case it wasn't valuable enough at that point to bother having him ship it back to me.

The second was to a woman in Florida but I am convinced was technically incompetent to understand how to get the TiVo to work with her cable box.

But back to your clock spring. Don't give up; continue to press the matter with eBay.

Whether or not you get your money back your experience with that seller is worth sharing. Thanks.

 

For what it's worth, as a frequent buyer and seller of used car parts on eBay, I understand both sides. I've bought several parts from the seller mentioned here, and one of them came slightly dinged up. The fact is, the part was dirt cheap and still had the components I needed intact, so I wasn't going to bitch about some damage on a piece that would get tossed in the bin anyway.

Fault_Code_Factory, I have to say that you(or your mechanic) made the choice to modify the part instead of contacting the seller and requesting a refund immediately. If I was the seller, there's no way that I'd offer any sort of refund without getting the damaged part back. There are too many slimy bastards out there trying to get things for free on someone else's dime. If you had taken pictures and contacted the seller through eBay as soon as you recognized the problem, you'd probably have your money back or another replacement part. If you had a new part shipped to you from a dealer and it arrived damaged, would you have handled it the same way? Asking for a partial refund after modifying the part?

 

Why is an LR3 post in the D2 forum?

 

Because he piggy backed off a old thread