So I ordered an Aqua Sports carrier from online, but the box ripped open and I'm missing one of the straps. My question is, should I just return the whole thing or can you buy the individual parts separately? Would any old ratchet strap work?

 

Found my answer on my own after a few unhelpful calls to Thule and LR.

Thule Locking Straps (13 ft) 831 - Thule

Seem nearly identical, just have to eat the $80.