Urgent advice needed on dealer error
#1
Urgent advice needed on dealer error
I’d be grateful for advice from those with technical experience of our engines given the following situation:
2016 LR4 SCV6 petrol engine with about 70k miles located in Toronto. The AC system had a series of leaks requiring the replacement of two sets of lines and the condenser. Given the requirement for AC charging gear and the 1234 coolant I couldn’t do the work and went to the dealer. (They have to split the body/chassis, hence need to drain coolant).
On collection of the vehicle after the (horrifically expensive) work, I drove off in the car and after a few mins got a ‘ENGINE OVERHEATING’ message. I was only a few minutes from the dealer so took the car back (by now it was 1730h on Friday evening and they were closing). The lead engineer did a few checks and we found that the was a great deal of air in the cooling system. Improper fill, obviously.
The vehicle is sitting at the dealer waiting for them to investigate. My obvious concern is lasting damage. On the one hand the vehicle was running for a short time only (not including the Quality Control drive 5km drive by their QC guy - obviously did his job properly). I realize that seeing any permanent damage is going to be near impossible but wondered if there any checks I can get the dealer to perform to confirm the engine isn’t cooked.
Grateful for any advice. I’m back there tomorrow.
2016 LR4 SCV6 petrol engine with about 70k miles located in Toronto. The AC system had a series of leaks requiring the replacement of two sets of lines and the condenser. Given the requirement for AC charging gear and the 1234 coolant I couldn’t do the work and went to the dealer. (They have to split the body/chassis, hence need to drain coolant).
On collection of the vehicle after the (horrifically expensive) work, I drove off in the car and after a few mins got a ‘ENGINE OVERHEATING’ message. I was only a few minutes from the dealer so took the car back (by now it was 1730h on Friday evening and they were closing). The lead engineer did a few checks and we found that the was a great deal of air in the cooling system. Improper fill, obviously.
The vehicle is sitting at the dealer waiting for them to investigate. My obvious concern is lasting damage. On the one hand the vehicle was running for a short time only (not including the Quality Control drive 5km drive by their QC guy - obviously did his job properly). I realize that seeing any permanent damage is going to be near impossible but wondered if there any checks I can get the dealer to perform to confirm the engine isn’t cooked.
Grateful for any advice. I’m back there tomorrow.
#2
I think if there were damage, it would show promptly. Good on you for b-lining back to the dealer!
Yes, body / frame separations are expensive. Take a look at needs to be done. It is labor intensive. While the body was off, I hope you completed other maintenance aided by the separation.
Out of interest, which dealer?
Yes, body / frame separations are expensive. Take a look at needs to be done. It is labor intensive. While the body was off, I hope you completed other maintenance aided by the separation.
Out of interest, which dealer?
Last edited by guy; 07-14-2024 at 07:38 AM.
#3
Thanks Guy, assuming it comes back functional I’ll take it on a decent drive. Splitting the body wasn’t part of the original plan; annoyingly I only found out after the fact as communications with these guys is terrible. I’ll spare the dealers name until we sort this out. Maybe they’ll do the right thing - I will update the post with where we land with this.
Thread
Thread Starter
Forum
Replies
Last Post