New Discovery V Talk about the new Land Rover Discovery 5
Sponsored by:
Sponsored by:

Not able to start WiFi and mobile data

Thread Tools
 
Search this Thread
 
Old Dec 28, 2021 | 03:31 PM
  #1  
darche's Avatar
Thread Starter
|
8th Gear
Joined: Dec 2021
Posts: 8
Likes: 1
From: Zurich
Default Not able to start WiFi and mobile data

Hi everyone..

I'm a pretty new owner of a Land Rover Discovery 5, I have it about a week.
I've bought a used one and I'm trying to set every thing up. Now I'm facing my first issues with it and I'm not sure where the problem might be.

My Problem is, that I'm not able to establish an internet connection. Wether with mobile data (none of inserted SIM cards were recognized) nor with my iPhone as hot spot (when tapping on WiFi-switch in the connection settings, it says > not available).

Have you ever had problems like this and how did you fix it.

It's a Land Rover Discovery, 2018.
 

Last edited by darche; Dec 29, 2021 at 01:14 AM.
Reply
Old Dec 29, 2021 | 05:05 PM
  #2  
Mechano2020's Avatar
Rock Crawling
Joined: Apr 2021
Posts: 497
Likes: 234
From: DFW
Default

Howdy,
Try this website: https://myvehicle.att.com/#/landrove...US&language=en
I presume you are in US. LRs are working on ATT network, only.
You'll need a dedicated SIM for it. It won't work with your regular cell phone SIM.
Let us know if you make progress.
 
Reply
Old Dec 30, 2021 | 09:02 AM
  #3  
darche's Avatar
Thread Starter
|
8th Gear
Joined: Dec 2021
Posts: 8
Likes: 1
From: Zurich
Default

Originally Posted by Mechano2020
Howdy,
Try this website: https://myvehicle.att.com/#/landrove...US&language=en
I presume you are in US. LRs are working on ATT network, only.
You'll need a dedicated SIM for it. It won't work with your regular cell phone SIM.
Let us know if you make progress.
Dear mechano202
Sorry I forgot to mention. I'm living in Switzerland.
To be honest, I'm afraid that something might be wrong with my soft or even hardware.
I've contacted the retailer here in Zurich and we made an appointment on the 11th of january. They'll try the update directly with the diagnosis computer.
They told me, that they once hat a similar problem and that's not that easy. It even might cause some damage on some digital unit > don't ask me which one.
I'll report it, when everything is done..
 
Reply
Old Dec 30, 2021 | 10:22 AM
  #4  
Mechano2020's Avatar
Rock Crawling
Joined: Apr 2021
Posts: 497
Likes: 234
From: DFW
Default

Oh...ok then. All my suggestions are then useless if you are not in US.
Probably the dealer visit would be the best.
 
Reply
Old Jan 21, 2022 | 03:42 PM
  #5  
darche's Avatar
Thread Starter
|
8th Gear
Joined: Dec 2021
Posts: 8
Likes: 1
From: Zurich
Default

Originally Posted by Mechano2020
Oh...ok then. All my suggestions are then useless if you are not in US.
Probably the dealer visit would be the best.
My Disco was at the garage. They‘ve did the upcoming car service and told me, that they‘ve tried everything and didn‘t made it work. So, they had to send a warranty request for the fixing of the problem and they also need to order the TCU from England.

Fact is, I‘ve seen that they could update the Car Software to 19.2 and they‘ve also changed the SIM-Card slot. After arriving home, I‘ve tested the WiFi and it works. I‘ve tried also a SIM-Data-Card, and this works too :-)

The only issue, that I have now, is Updating the Infotainment System. I‘ve got a message, that there are no updates, but this is impossible. It‘s still

a v18.xxxxx
 
Reply
Old Jan 21, 2022 | 04:27 PM
  #6  
RyanLR3's Avatar
Mudding
Joined: Oct 2020
Posts: 243
Likes: 143
Default

I have the same issue with wifi software updates. Sometimes I'll get notified that software is available and I'll ok the download. It looks like it's downloading but the new version never flashes to the unit. If I navigate back to check for software updates manually, I get the same message about new software unavailable.
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
CarbonFlash57
General Tech Help
10
Dec 11, 2025 05:50 AM
Matthew424
New Discovery V
10
Dec 11, 2021 09:53 AM
TennMan
New Discovery V
6
Nov 30, 2021 05:00 PM
Swimdng
2020 Defender
27
Jun 16, 2021 06:31 PM




All times are GMT -5. The time now is 03:45 AM.