Screens all go black after starting engine
#1
Screens all go black after starting engine
I'm having an issue where every time I start the car the TFT instrument screen and the center stack infotainment screen both go completely black and then come back on after a bit.
The screens come on / boot up as normal upon starting the car, but go black exactly 60 seconds later.
I've timed it and it dead on every time.
After 60 seconds, they go black and then start to slowly come back on (takes ~ 15-20 seconds or so...almost as if they're booting back up).
From this point, everything is good...the screens will stay up / active for as long as I'm driving the car...unless the engine shuts off.
If I leave auto start/stop engaged and the engine kicks off at a stop light, the screens will go black and repeat the whole process described above.
If I turn auto start/stop off, I'm good to go for the entirety of the drive.
It seems there's a correlation to engine starts.
I'm hoping the 60 second interval provides a clue.
Has anyone else experienced this?
The screens come on / boot up as normal upon starting the car, but go black exactly 60 seconds later.
I've timed it and it dead on every time.
After 60 seconds, they go black and then start to slowly come back on (takes ~ 15-20 seconds or so...almost as if they're booting back up).
From this point, everything is good...the screens will stay up / active for as long as I'm driving the car...unless the engine shuts off.
If I leave auto start/stop engaged and the engine kicks off at a stop light, the screens will go black and repeat the whole process described above.
If I turn auto start/stop off, I'm good to go for the entirety of the drive.
It seems there's a correlation to engine starts.
I'm hoping the 60 second interval provides a clue.
Has anyone else experienced this?
#2
Couple of suggestions. Check battery charge and also that the alternator is working properly (measure voltage with engine running). Sounds like temporary low power causing it to reboot.
If that's ok then it's either a software update or a loose cable in the back of the head unit - they will have to diagnose
Possible the screen itself is failing but that's not very common. Usually software
If that's ok then it's either a software update or a loose cable in the back of the head unit - they will have to diagnose
Possible the screen itself is failing but that's not very common. Usually software
#3
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