Buyer Beware: Marty/Drillbit/Overland Rovers/ky_scrap
SCOUNDRELS.......THE WHOLE BUNCH, OF YOU!
I don't know this Marty character, but it looks like he tried to duck an obligation....
This guy is doing what he can, to not get ripped off. good on him. I can't see a better way to get the word out, to Marty or whomever.
Those sellers use the forums for drumming up business, only makes sense that they are held accountable through the forums, as well.
imo this post should be bumped to top of the line until the wrong is made right.
peace and love, peace and love
I don't know this Marty character, but it looks like he tried to duck an obligation....
This guy is doing what he can, to not get ripped off. good on him. I can't see a better way to get the word out, to Marty or whomever.
Those sellers use the forums for drumming up business, only makes sense that they are held accountable through the forums, as well.
imo this post should be bumped to top of the line until the wrong is made right.
peace and love, peace and love
As I have pointed out multiple times, if it's a warning to others about shady dealings don't offer to delete the thread once he has his money, it should stay out there for others. By saying he would delete it if he gives him his money, that is a strong arm tactic and taints it.
Recovery Vehicle
Joined: Sep 2009
Posts: 1,135
Likes: 14
From: Roanoke Valley, VA
I have bought a few small items from Marty and had no issues. I have heard this a few times over the years on forums in regard to Marty and seems he is running on a shoe string budget trying to help rover owners get what they need at a fair price. From few other past issues I have heard about Marty, it seems that he can get things for you for a bargain price and has the best intentions, but if it does not go out pretty soon after the order, it may fall through the cracks a bit. Again, I can live with all that, if vendors large or small would just communicate, admit an oversight, and get the product on the way shortly there after or a prompt refund if the situations calls for it..
That said. I have been through this with our buddy Nate Bottorf to the extreme on my rear bumper in the infamous Black Friday Sale of 2010, I believe it was, that finally got delivered after probably a 100 emails and 20-30 phone calls over 10 months and a complaint to local BBB and credit card company involvement. Also, I am on month 10 now with HLC Fab and have lost communications with Denny for extended times during this time. He has had a rough year with illness, business slow down, business changes, two shop re-locations and now additional family issues I have found out at extended intervals during this wait. The only problem I have with all of these situations is being left in the dark or having promises made to take care of the issue and promised delivery dates come and go with no communications as to why or new date to expect delivery. Denny is a great guy, and he will be installing my new HLC Fab bumper at URE in a couple weeks. I like his products, and I like him, but I was beginning to wonder where all my emails and voice mails were being filed over the past 10 months. Bad news is not easy to communicate, but for business it is necessary to keep your customers as up to date as possible with any errors or delays in the product you deliver and try to correct issues as they arise. Since my rear bumper delay and now my front bumper delay, my wife has asked me more than once is all rover vendors are like this.
To ArmyRover's question, I understand the desire to use the forum for blackmail or whatever you want to call leverage to get your money or your product. I have been through that same thought process debating how long to wait and be patient and give a guy a chance to handle a private transaction and come through. Once emails and phone call are not returned you run out of options, and short of filing complaints with BBB and then legal action, not much you can do but go to the outlets that have some leverage to try to get your solution. At the same time not wanting to give the guy a black-eye forever to affect his ability to make a living in the long run, but wanting to bring what pressure you can to bear on the situation to provide the result that you feel should have been provided and was agreed upon.
That said. I have been through this with our buddy Nate Bottorf to the extreme on my rear bumper in the infamous Black Friday Sale of 2010, I believe it was, that finally got delivered after probably a 100 emails and 20-30 phone calls over 10 months and a complaint to local BBB and credit card company involvement. Also, I am on month 10 now with HLC Fab and have lost communications with Denny for extended times during this time. He has had a rough year with illness, business slow down, business changes, two shop re-locations and now additional family issues I have found out at extended intervals during this wait. The only problem I have with all of these situations is being left in the dark or having promises made to take care of the issue and promised delivery dates come and go with no communications as to why or new date to expect delivery. Denny is a great guy, and he will be installing my new HLC Fab bumper at URE in a couple weeks. I like his products, and I like him, but I was beginning to wonder where all my emails and voice mails were being filed over the past 10 months. Bad news is not easy to communicate, but for business it is necessary to keep your customers as up to date as possible with any errors or delays in the product you deliver and try to correct issues as they arise. Since my rear bumper delay and now my front bumper delay, my wife has asked me more than once is all rover vendors are like this.
To ArmyRover's question, I understand the desire to use the forum for blackmail or whatever you want to call leverage to get your money or your product. I have been through that same thought process debating how long to wait and be patient and give a guy a chance to handle a private transaction and come through. Once emails and phone call are not returned you run out of options, and short of filing complaints with BBB and then legal action, not much you can do but go to the outlets that have some leverage to try to get your solution. At the same time not wanting to give the guy a black-eye forever to affect his ability to make a living in the long run, but wanting to bring what pressure you can to bear on the situation to provide the result that you feel should have been provided and was agreed upon.
Last edited by Rover_Hokie; Oct 7, 2013 at 11:49 PM.
Super Moderator
Joined: Jul 2013
Posts: 5,794
Likes: 211
From: dallas texas
I agree on holding them accountable but before you start name calling perhaps you should read things carefully that others are saying.
and you can't take offense to the scoundrel thing, because I used the Ringo line "peace and Love" Its like when someone says "no offense" right before they say something, really offensive
Last edited by dusty1; Oct 8, 2013 at 08:29 AM.
Super Moderator
Joined: Jul 2013
Posts: 5,794
Likes: 211
From: dallas texas
Tony,
that sucks with your bad luck...I am right there with you. I have been waiting for 19 months for some bits that I paid +$500 for, from bonesteel arms llc.
(not rover related, but waiting with my fingers crossed related)
that sucks with your bad luck...I am right there with you. I have been waiting for 19 months for some bits that I paid +$500 for, from bonesteel arms llc.
(not rover related, but waiting with my fingers crossed related)
Last edited by dusty1; Oct 8, 2013 at 12:23 AM.
Baja
Joined: Sep 2007
Posts: 5,232
Likes: 52
From: Georgia, USA
I agree on holding them accountable but before you start name calling perhaps you should read things carefully that others are saying.
As I have pointed out multiple times, if it's a warning to others about shady dealings don't offer to delete the thread once he has his money, it should stay out there for others. By saying he would delete it if he gives him his money, that is a strong arm tactic and taints it.
As I have pointed out multiple times, if it's a warning to others about shady dealings don't offer to delete the thread once he has his money, it should stay out there for others. By saying he would delete it if he gives him his money, that is a strong arm tactic and taints it.
Baja
Joined: Mar 2009
Posts: 5,736
Likes: 230
From: south n.j. and ne va.
This is why when I used to make parts I never presold them, seen to many guys with good intentions screw their rep by unintentionaly screwing others (not saying that is or isn't the case here )
Camel Trophy
Joined: Nov 2009
Posts: 4,079
Likes: 227
From: IL
Nailed it. Take "Marty" out and insert just about any Rover parts guy or vendor(except Paul Grant, he's ALWAYS been great). They're all just small time guys trying to make a buck and help out the Rover community. Everybody messes up and a few are bound to fall between the cracks.
I just had to do battle with ASR(winchline) and it took me talking **** on Pirate, threatening to dispute the charge, and file a complaint with the BBB for them to finally get off their *** and do something.
The problem is too many guys that turn their passion into a business just don't have the business sense to run it properly. You wouldn't think it 'd be that hard, but for some reason it is. When someone pays for a part, ship it. If it won't ship right away, tell them. That reminds me, I need to call AB and cacel the damn drive flange I've had on order for 2 months.
I just had to do battle with ASR(winchline) and it took me talking **** on Pirate, threatening to dispute the charge, and file a complaint with the BBB for them to finally get off their *** and do something.
The problem is too many guys that turn their passion into a business just don't have the business sense to run it properly. You wouldn't think it 'd be that hard, but for some reason it is. When someone pays for a part, ship it. If it won't ship right away, tell them. That reminds me, I need to call AB and cacel the damn drive flange I've had on order for 2 months.
I have bought a few small items from Marty and had no issues. I have heard this a few times over the years on forums in regard to Marty and seems he is running on a shoe string budget trying to help rover owners get what they need at a fair price. From few other past issues I have heard about Marty, it seems that he can get things for you for a bargain price and has the best intentions, but if it does not go out pretty soon after the order, it may fall through the cracks a bit. Again, I can live with all that, if vendors large or small would just communicate, admit an oversight, and get the product on the way shortly there after or a prompt refund if the situations calls for it..
That said. I have been through this with our buddy Nate Bottorf to the extreme on my rear bumper in the infamous Black Friday Sale of 2010, I believe it was, that finally got delivered after probably a 100 emails and 20-30 phone calls over 10 months and a complaint to local BBB and credit card company involvement. Also, I am on month 10 now with HLC Fab and have lost communications with Denny for extended times during this time. He has had a rough year with illness, business slow down, business changes, two shop re-locations and now additional family issues I have found out at extended intervals during this wait. The only problem I have with all of these situations is being left in the dark or having promises made to take care of the issue and promised delivery dates come and go with no communications as to why or new date to expect delivery. Denny is a great guy, and he will be installing my new HLC Fab bumper at URE in a couple weeks. I like his products, and I like him, but I was beginning to wonder where all my emails and voice mails were being filed over the past 10 months. Bad news is not easy to communicate, but for business it is necessary to keep your customers as up to date as possible with any errors or delays in the product you deliver and try to correct issues as they arise. Since my rear bumper delay and now my front bumper delay, my wife has asked me more than once is all rover vendors are like this.
To ArmyRover's question, I understand the desire to use the forum for blackmail or whatever you want to call leverage to get your money or your product. I have been through that same thought process debating how long to wait and be patient and give a guy a chance to handle a private transaction and come through. Once emails and phone call are not returned you run out of options, and short of filing complaints with BBB and then legal action, not much you can do but go to the outlets that have some leverage to try to get your solution. At the same time not wanting to give the guy a black-eye forever to affect his ability to make a living in the long run, but wanting to bring what pressure you can to bear on the situation to provide the result that you feel should have been provided and was agreed upon.
That said. I have been through this with our buddy Nate Bottorf to the extreme on my rear bumper in the infamous Black Friday Sale of 2010, I believe it was, that finally got delivered after probably a 100 emails and 20-30 phone calls over 10 months and a complaint to local BBB and credit card company involvement. Also, I am on month 10 now with HLC Fab and have lost communications with Denny for extended times during this time. He has had a rough year with illness, business slow down, business changes, two shop re-locations and now additional family issues I have found out at extended intervals during this wait. The only problem I have with all of these situations is being left in the dark or having promises made to take care of the issue and promised delivery dates come and go with no communications as to why or new date to expect delivery. Denny is a great guy, and he will be installing my new HLC Fab bumper at URE in a couple weeks. I like his products, and I like him, but I was beginning to wonder where all my emails and voice mails were being filed over the past 10 months. Bad news is not easy to communicate, but for business it is necessary to keep your customers as up to date as possible with any errors or delays in the product you deliver and try to correct issues as they arise. Since my rear bumper delay and now my front bumper delay, my wife has asked me more than once is all rover vendors are like this.
To ArmyRover's question, I understand the desire to use the forum for blackmail or whatever you want to call leverage to get your money or your product. I have been through that same thought process debating how long to wait and be patient and give a guy a chance to handle a private transaction and come through. Once emails and phone call are not returned you run out of options, and short of filing complaints with BBB and then legal action, not much you can do but go to the outlets that have some leverage to try to get your solution. At the same time not wanting to give the guy a black-eye forever to affect his ability to make a living in the long run, but wanting to bring what pressure you can to bear on the situation to provide the result that you feel should have been provided and was agreed upon.