Cannot log into incontrol
#11
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Circling back on my issue. A JLR customer service rep called me back on Monday of this week (Jan 10) and they got my account all sorted. Whatever was broken, has been fixed (at least for my account + my vehicle - all is working now).
What I would suggest doing. Go in and create a new account with a new email address. It might get you moving faster.
Apparently there was some problem with people like me who had a Land Rover account previously (endlessly building Defenders on the site for the past year... and saving builds etc... as well as useless account for a pre-Pivi old L494 Sport)... Anyway, on the phone she walked me through removing that account, re-creating a new one -- and when we did it, it's now working great.
What I would suggest doing. Go in and create a new account with a new email address. It might get you moving faster.
Apparently there was some problem with people like me who had a Land Rover account previously (endlessly building Defenders on the site for the past year... and saving builds etc... as well as useless account for a pre-Pivi old L494 Sport)... Anyway, on the phone she walked me through removing that account, re-creating a new one -- and when we did it, it's now working great.
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TROPHY55 (01-13-2022)
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swajames
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AllEbNo
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09-05-2021 11:12 AM