Gear selection issue
Sorry if this is already posted... I actually hope it has been, so I can figure out what is happening.
Randomly, but now twice (second time today), after utilizing auto-shut off at a traffic light, and then wanting to go again when light is green, the shifter shows in Drive, revs as if in neutral, and selecting drive does not change anything. Nor does selecting Park.
Of course person behind start honking like I am not paying attention, so put hazards on.
I then power vehicle off, then back on, select gear and then I am able to move again.
Is this a one-off gremlin?
Fyi, I did the recent software update, but this happened once before with older software version.
As another aside, I came back from dealer recently where they did an inspection for other unrelated items (1 week ago driving normally since then).
Thoughts?
Randomly, but now twice (second time today), after utilizing auto-shut off at a traffic light, and then wanting to go again when light is green, the shifter shows in Drive, revs as if in neutral, and selecting drive does not change anything. Nor does selecting Park.
Of course person behind start honking like I am not paying attention, so put hazards on.
I then power vehicle off, then back on, select gear and then I am able to move again.
Is this a one-off gremlin?
Fyi, I did the recent software update, but this happened once before with older software version.
As another aside, I came back from dealer recently where they did an inspection for other unrelated items (1 week ago driving normally since then).
Thoughts?
Never had that experience, however, i shut off the auto stop/start every time i get in. I doubt the thimbleful of gas you are saving over time is worth the engine wear from frequent start/stop activity. That might help you.
Oh, good to know! Do you happen to know the TSB # ? I'll call the dealer today.
Is this the correct TSB?
Bulletin Number: SSM75712
Replacement Service Bulletin Number: N/A
NHTSA Item Number: 10212997
Date Posted: 05-20-2022
Component Name: 100000 POWER TRAIN
Make: LAND ROVER
Model: DEFENDER
Year: 2020
Date Added: 06-01-2022
Summary: Intermittent Engine Non Start After An Eco Stop Start Event
100000 POWER TRAIN
RECORD_ID: 3517394Bulletin Number: SSM75712
Replacement Service Bulletin Number: N/A
NHTSA Item Number: 10212997
Date Posted: 05-20-2022
Component Name: 100000 POWER TRAIN
Make: LAND ROVER
Model: DEFENDER
Year: 2020
Date Added: 06-01-2022
Summary: Intermittent Engine Non Start After An Eco Stop Start Event
Found another:
Bulletin Number: SSM75712
Replacement Service Bulletin Number: N/A
NHTSA Item Number: 10211137
Date Posted: 04-27-2022
Component Name: 060000 ENGINE AND ENGINE COOLING
Make: LAND ROVER
Model: DEFENDER
Year: 2020
Date Added: 05-06-2022
Summary: Intermittent Engine Non-Start After an ECO Stop Start
060000 ENGINE AND ENGINE COOLING
RECORD_ID: 3472512Bulletin Number: SSM75712
Replacement Service Bulletin Number: N/A
NHTSA Item Number: 10211137
Date Posted: 04-27-2022
Component Name: 060000 ENGINE AND ENGINE COOLING
Make: LAND ROVER
Model: DEFENDER
Year: 2020
Date Added: 05-06-2022
Summary: Intermittent Engine Non-Start After an ECO Stop Start
https://landroverforums.com/forum/20...ostart-112729/
SSM75717 was the effective fix.This is the link we used to download it at the time:-
https://landroverforums.com/forum/attachments/2020-defender-60/54578d1657459332-110-shifts-neutral-autostart-topix-ssm75717-22my-8hp45-70-8-speed-transmission-selector-lever-displays-n-neutral-afte.pdf
SSM75717 was the effective fix.This is the link we used to download it at the time:-
https://landroverforums.com/forum/attachments/2020-defender-60/54578d1657459332-110-shifts-neutral-autostart-topix-ssm75717-22my-8hp45-70-8-speed-transmission-selector-lever-displays-n-neutral-afte.pdf
Last edited by Ross of Anakie; Feb 14, 2024 at 06:47 AM.
Dropped off at dealer today. We'll see if it does the trick. Read through the link you posted Ross. Glad to see I'm not the first. Dealer said its been an ongoing issue for many models... glad to see they are aware of it as well.


