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PIVI not Updating

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Old Mar 7, 2024 | 01:41 AM
  #1  
UAE's Avatar
UAE
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5th Gear
Joined: Jul 2021
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From: Uae Abudhabi
Default PIVI not Updating

In 2021 I purchased a Defender 90 from Arizona back when I was studying there. I finished my studies and I moved back to Dubai United Arab Emirates and I brought my car with me. The problem is now that I can’t receive any Pivi updates over WiFi or the vehicles internal SIM card. It says WiFi not available and mobile data doesn’t work. I even inserted a nano SIM card into the slot next to the USB slot. I purchased the Gen3 Gap tool and activated many features on my Defender, and I was hoping that I can solve the Pivi updates issue by changing the CCF configuration to to suit the region that I’m at. I changed some configuration hoping for it it to work like:

MultiCAN-812 PIVI SIM Type : 811

Current: Consumer eSIM

New: Machine-to-Machine eSIM

MultiCAN-817 IVle SIM Profile

Type: 816

Current: Not Supported

New: Roaming Profile

But with out any luck…

Any idea how can I resolve this issue?

 
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Old Mar 8, 2024 | 10:59 AM
  #2  
nashvegas's Avatar
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Joined: Oct 2007
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From: Whidbey Island, PNW
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Sorry for the troubles. but - something is not adding up here. If you bought that car in the US, in Arizona, your car did not come with the nano SIM slot in that photo. Not fitted on *any* NAS (North American) models. Did you replace that panel or something ? So that you could insert a sim?
 
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Old Mar 8, 2024 | 12:41 PM
  #3  
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UAE
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From: Uae Abudhabi
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Yes that correct, I did change the panel only so that I can insert a SIM card (with internet Data plan) and perform the PIVI updates. But with no luck. Also I tried to search the GAP tool for anything that I can configure that will activate the nano SIM card… still didn’t work.
The weird thing is that the car’s WiFi doesn’t pick up any wifi networks which are near by.
 
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Old May 15, 2024 | 10:11 AM
  #4  
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Delete
 

Last edited by Pjazz; May 15, 2024 at 11:44 AM. Reason: Wrong thread
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Old May 31, 2024 | 04:20 AM
  #5  
Lmuhairii's Avatar
1st Gear
Joined: May 2024
Posts: 1
Likes: 1
Default I had the same issue

I had the same issue,

the car was linked to an incontrol app of the old owner, as soon as i got it deleted through the dealer. I connected my car to the wifi and clicked on update closed all doors and woke up the next morning the car is updated. Could you check if the car is linked to an incontrol owner? If so contact the dealer you bought the car from and get it removed
 
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