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I too am on 3.3.2. However today I got an idea. I logged onto my account on landrover.com
There were several privacy updates i had to 'accept' to continue. I'm wondering if that was blocking it, i'll report back if something changes in my updates.
Following Trekkie’s suggestion, I went to landrover.com and updated some information there. They had my previous address, which I updated and had no phone number listed, which I provided. Started clicking through the other links on the page, and went into InControl settings. What I’m curious about is what popped up concerning ‘InControl Services’. As you can see in the screenshot, it indicates that CONNECTED NAVIGATION PRO and REMOTE services will expire 11/22/2025. Okay, then what? How do we renew these ‘subscriptions’ and what will the cost be? Has anyone delved into this or actually been forced to renew? This is something that needs an answer, before that date arrives.