I got the same email and it says my subscription expires next month however, if you look at subscription in your app the expiration date is not until 2025. I think someone got the email addresses and it's a phishing scam as my price is $165.

 

Pretty sure this is a scam.

 

Got the same email in Canada today for $235.
I did call Land Rover Canada and they have confirmed that the mail was from them.
When you click on the link supplied in the email, you are redirected to a shop page on the incontrol website.
The last digits of your VIN are listed on that page too.

if it’s a scam… bravo

 

yeah, it's JLR according to AmEx. but it seems they sent these out a bit prematurely for most since many plans don't expire for a year.

 

I received this email today from "lradvice@landroverincontrolshop.com". Called LR customer care and they did confirm it's from them. And they did confirm it's $500 for the year.

Also I did request that they log my feedback and have a word with whoever made this pricing decision to evaluate why they arrived at the $500 number. It's 2x what it should be, in my opinion. For $250, fine. For $500, the value just isn't there.

PS the rep also confirmed that if I don't do it, it's just the wifi hotspot in the car, and my app that lets me do remote starts, unlock the car will continue working for the duration of the 4 year warranty period. So at least they were knowledgeable and up to speed on things.

 

Got the same e-mail today and it's $160 for one year for the data pack. Not sure it's worth the cost as I never had the "hotspot" on either Defender and dealer was unable to rectify that issue with neither vehicle. I think the InControl app is worth the money just for the locator and stolen vehicle features. Online Pack with Data Plan (12 Months)
$160.00


Select a Product:

1. Your subscription includes:
   
   
   
   • Online Pack With Data Plan
   
   Read More...

YOUR SUBSCRIPTION: Summary Online Pack with Data Plan (12 Months) $160.00 Total: $160.00

 

So the obvious question is... why is yours $160 and mine is $500

!!!!

 

I got the same email too and the price I was offered is $160 as well. I looked at what the Online Pack offers and I don't use any of the music services and never used the calendar to navigate to any destination so declined the renewal. Your subscription includes:



• Online Pack With Data Plan

More about this subscription:The Online Pack is designed to enhance your in-car experience, ensuring you and your passengers enjoy the journey while remaining connected to the world.



Online Pack includes:• Online Media which provides access to personalized content from Spotify and Tunein• Amazon Alexa that can play music, get directions, place calls, control smart home devices, and more. • Weather forecasting for your favorite locations up to five days in advance. • A calendar for you to navigate to your next appointment is also included, as well as Cloud POI so you can search for key locations such as restaurants. Online Pack services will evolve over time via the over-the-air updates.

 

OK after reading this more carefully, I think it's like this:

Online Pack + Data Plan = 160
Online Pack + Data Plan & Wifi Enabled (aka the Hotspot) = 500

 

No idea. I saw some in the UK for 225 pounds which is about 50% higher than my quote. Did yours include the InControl remote app or other subscriptions? I really dislike the subscription thing when you buy a top line vehicle, but many makers are doing the same thing.