Hi guys,


I have a huge problem, I recently had a loner 2008 LR2 while my Jag was being serviced at the dealership, and the top display for the middle radio unit (not the navi one) went spider web when I turned on the car one morning .

I called the dealership the next day to make sure they were aware of this ahead of time, and was told on the phone that I shouldn't worry about it and that it will be covered under warranty.

One day after I dropped off the vehicle back to them I received a call with them saying that the damage does not look like it will be covered under warranty and that I have to pay up $550 out of my pocket for it .
As much as I tried to convince them to run it under warranty they are saying that it won't cover because the spider web cracks to the crystal display look like it was hit.

One option that they gave me is that I can buy a unit myself (of eBay or where ever) and bring it to them.

Please someone guide me in the right direction because I'm going nuts right now.

Is there any other place I can buy this thing at a cheaper price?

They are saying that $450 is their cost for this thing and plus another $100 for labor.

I would appreciate it very much if I can get some opinions on this.

Thanks in advance.


- Alex

 

Did you sign a loaner agreement, what does it say about the customer being responsible for items like this?
I think it will be hard to turn the radio in for a warranty claim, Rover will most likely deny the claim.

 

Yeah I did sign the stupid agreement

Is there any other place I can get the part under 450$?

 

Try , http://www.motorcarsltd.com/ or http://www.roverlandparts.com/
They are your best bet.

 

Thanks man, I'll give that a shot.