I had rear glass broken and when window guy came out he pointed out that there are pieces of glass stuck inside rear hatch between two pieces that are glued together (kind of inner and outer parts of hatch). Body shop says entire hatch needs to be replaced as those pieces do not come apart. It does appear genuinely tricky (or even impossible) to get all glass pieces out...

Has anyone had such experience?

 

I had the rear glass recently replaced and now hear fragments of glass rolling around when I open the rear hatch. I will make a visit to the dealer recommended third party body shop to see what can be done.

Probably won’t harm anything but annoying!

 

I just returned from the body shop which replaced the rear door window. They removed the door, vacuumed, shook it, and vacuumed again. Since it’s a sealed composite door it’s difficult to access the interior.
Seems it should’ve been designed with an access hole.
A trick they use in the end is pour in a liquid which will stick to the glass fragments and prevent movement.

 

Well - my conclusion to saga was $6500 repair bill which was fortunately paid by my insurance. I certainly feel pretty bad about anyone (me or insurance) having to pay this - but given that it is a lease and body shop was not very creative in coming up with alternate solutions (such as above) that was the only route to go.

Got to say - it really unfortunate that a car is designed in a way that broken glass requires door replacement to be fixed properly...

 

You are talking about the tailgate hatch, right? Why would broken glass even go into the inside of the hatch? Isn't the glass glued in like a windshield? No need for a cavity for it since it doesn't move like a side door glass.

 

Once glass is removed (after being broken) you can see that there is a path for pieces of glass to get between two parts of rear hatch (external and internal) which are glued together. Why there is a path vs that area being sealed is puzzling.

Rear glass is not laminated like windshield - so it breaks into many little pieces...

 

Would it be possible to remove the interior trim, drill a hole on the inner skin large enough for a thin vacuum cleaner pipe to get in there and then just cover it up again with the inner trim?
Seems unacceptable (to the insurance) to need a whole new rear hatch for a broken glass, and unacceptable to the consumer to do anything but that if there is loose glass noise...

 

Maybe but it is non-obvious. The "trim" part does not go all the way to the bottom as far as I can remember so hole would be some distance away from where glass is deposited. Insurance spoke to other body shops who agreed that the only way to fix it was to replace it. Bottom line - poor servicability engineering on Land Rover part...

 

My body shop (only authorized JLR shop on LI, NY) had to remove the composite tail door a second time and shake the remaining glass fragments out.
They believe they got it all this time.
But they feel replacing the door initially may be less expensive in the long run.
Maybe JLR should allow an access hole to be cut. A heck of a lot cheaper than a new composite door, I would wager.