CPO Question
Overlanding
Joined: Oct 2006
Posts: 15
Likes: 0
thanks for the insight - I will press the issue with the dealer. Either way it just seems odd that a LR dealer wouldn’t be informed about this as it benefits the ease of sale OR they would be selling a CPO LR with an aftermarket warranty 🤔
The Land Rover CPO site says it is 7 years or 100,000 miles (from original in service date) and to be a CPO the car must be less than 5 years old and with less than 60,000 miles. So buying a CPO vehicle that’s already nearly 5 years old means you would get only 2 years of warranty, or buying a vehicle with nearly 60,000 on the clock would mean “only” 40,000 miles of warranty. Hence “up to” 7 years or 100,000 miles, to get that much you’d have to buy it used when it was nearly new, like a demonstrator.
On the vehicle that was in service November 2018 you would have warranty until November 2025.
What the dealer is telling you is wrong.
Anyone selling 1, 2 or 8 year packages is selling an aftermarket warranty that adds to the CPO. Not needed on the November 2018 car unless you plan on keeping it past November 2025...
On the vehicle that was in service November 2018 you would have warranty until November 2025.
What the dealer is telling you is wrong.
Anyone selling 1, 2 or 8 year packages is selling an aftermarket warranty that adds to the CPO. Not needed on the November 2018 car unless you plan on keeping it past November 2025...
Recovery Vehicle
Joined: Aug 2013
Posts: 887
Likes: 192
From: Boston, USA
Originally Posted by LoneStarLR
The Land Rover CPO site says it is 7 years or 100,000 miles (from original in service date) and to be a CPO the car must be less than 5 years old and with less than 60,000 miles. So buying a CPO vehicle that’s already nearly 5 years old means you would get only 2 years of warranty, or buying a vehicle with nearly 60,000 on the clock would mean “only” 40,000 miles of warranty. Hence “up to” 7 years or 100,000 miles, to get that much you’d have to buy it used when it was nearly new, like a demonstrator.
On the vehicle that was in service November 2018 you would have warranty until November 2025.
What the dealer is telling you is wrong.
Anyone selling 1, 2 or 8 year packages is selling an aftermarket warranty that adds to the CPO. Not needed on the November 2018 car unless you plan on keeping it past November 2025...
On the vehicle that was in service November 2018 you would have warranty until November 2025.
What the dealer is telling you is wrong.
Anyone selling 1, 2 or 8 year packages is selling an aftermarket warranty that adds to the CPO. Not needed on the November 2018 car unless you plan on keeping it past November 2025...
Note that it's not a warranty but has specific exclusions. Eg as well as wearable parts it usually won't cover gaskets, bushings etc.
We had it on our LR4 for several years. In general it was good - covered a water pump, wheel bearing and a few other items. And lots of peace of mind. It didn't cover the lower control arms as it was a bushing that was worn
Whether it's 'worth it' is really in your eyes. Presumably they charge enough that on average they more than cover their cost. So in that sense prob not. But you get peace of mind and if there is a big issue that's covered you will be very grateful
We got the extended coverage when we bought our new Disco (you can do it on new purchases too). Think we took it to 6 year 100k miles IIRC
Rock Crawling
Joined: Aug 2019
Posts: 392
Likes: 91
From: Plano, Texas
I disagree.
Buying 1,2 or 3 extra years is an extended warranty that you can buy, typically when you buy new.
CPO cars are 7 years and 100,000 miles (from original in service date) unless someone can show me that in writing somewhere.
The cost to do this has been baked into the CPO cars price. This does not stop dealers trying to sell people extended warranties when the car is already covered though, often with scare stories of what is not covered but would be by the 3rd party warranty (and it’s generally not true, they tend not to cover anything more, although maybe more miles or years).
Buying 1,2 or 3 extra years is an extended warranty that you can buy, typically when you buy new.
CPO cars are 7 years and 100,000 miles (from original in service date) unless someone can show me that in writing somewhere.
The cost to do this has been baked into the CPO cars price. This does not stop dealers trying to sell people extended warranties when the car is already covered though, often with scare stories of what is not covered but would be by the 3rd party warranty (and it’s generally not true, they tend not to cover anything more, although maybe more miles or years).
Recovery Vehicle
Joined: Aug 2013
Posts: 887
Likes: 192
From: Boston, USA
I've bought three CPO cars from JLR and each time was a debate over the number of years. Most recent was a Jag CPO where the 5 year was extended to 6 yr / 100k miles. I paid a bit more to make it 7 year
like you, I thought they were all 7 yr 100k but they do vary. Call your dealer and ask if you want proof. Makes more difference on LR as the base is only 4 years.
I have an email exchange with dealer on this a while back - will see if I can find and post it
like you, I thought they were all 7 yr 100k but they do vary. Call your dealer and ask if you want proof. Makes more difference on LR as the base is only 4 years.
I have an email exchange with dealer on this a while back - will see if I can find and post it
Rock Crawling
Joined: Aug 2019
Posts: 392
Likes: 91
From: Plano, Texas
This is very useful and important information!
So when they say “up to” 7 years it literally means that with each individual car (regardless of how it is) carrying a varying amount of warranty? As in, if you had two LRs from 2015 both with 40k miles, they could have different years and mileage warranties as CPOs depending on maybe the dealer? That’s a consumer nightmare...
How do they decide what warranty each CPO will get?
This seems open to abuse by dealers.
The weird thing is that Auto Express and cars.com
Both say the JLR CPO is the best in the business which doesn’t line up with this. I also feel JLRs advertising on the issue is misleading as well if a car doesn’t get 7 years and 100k miles since in service date when sold as CPO.
I had a CPO jag XF back in 2013 but I don’t remember the details on it, and it was in the UK anyway so probably a different case...
So when they say “up to” 7 years it literally means that with each individual car (regardless of how it is) carrying a varying amount of warranty? As in, if you had two LRs from 2015 both with 40k miles, they could have different years and mileage warranties as CPOs depending on maybe the dealer? That’s a consumer nightmare...
How do they decide what warranty each CPO will get?
This seems open to abuse by dealers.
The weird thing is that Auto Express and cars.com
Both say the JLR CPO is the best in the business which doesn’t line up with this. I also feel JLRs advertising on the issue is misleading as well if a car doesn’t get 7 years and 100k miles since in service date when sold as CPO.
I had a CPO jag XF back in 2013 but I don’t remember the details on it, and it was in the UK anyway so probably a different case...
Recovery Vehicle
Joined: Aug 2013
Posts: 887
Likes: 192
From: Boston, USA
Correct. I always thought 'up to 7 yrs or 100k' meant it was covered to 7 yrs or 100k miles, whichever came first. But it actually means the CPO coverage can be up to that depending on what is provided
Most seem to extend to 100k miles but some take it to 6 years, others to 7
I think the intent is that the owner can select how much they want to pay for. If you are a high mileage driver and will hit 100k after 5 years then the 6th and 7th years have no value to you
I believe you can always pay to get it to 7/100k and that is what I chose to do
Most seem to extend to 100k miles but some take it to 6 years, others to 7
I think the intent is that the owner can select how much they want to pay for. If you are a high mileage driver and will hit 100k after 5 years then the 6th and 7th years have no value to you
I believe you can always pay to get it to 7/100k and that is what I chose to do
Rock Crawling
Joined: Jul 2007
Posts: 448
Likes: 79
From:
Does anyone know of 3rd party companies that offer an extended warranty that is worth while? I still have 3yrs to go on mine but was curious. I remember at one point you could go through Chrysler and get a legit lifetime warranty on a Jeep Grand Cherokee. Would be awesome to know I could keep my guy for a long time lol.
I just went through this with LR Frisco. I went in to buy a disco that was advertised CPO for 45.9 in the fine print it said 5year cpo warranty(bait and switch tactic). I went in and they turned the buyers order around and it said 49.9 I asked why the price Changed and they said “oh the advertised price online was for a 5year cpo” so I asked can you show me in writing where it says that there are different “levels” of CPO cause JLR says up to 7/100k. They couldn’t show me. So i believed them and went ahead with the deal. Then Called JLR USA they didn’t know about there’s three options 1,2,3 year addon for CPO. I had them investigate Frisco for them to come back and say they can’t legally get between the dealer and the owners finance. So I kept calling to get different people at jlr USA and got ONE person that proved that the dealer can up charge for CPO adding 1,2,3 years cpo coverage at their discretion. They didn’t provide me with written guidance on costing though. The dealer alleges that they have to pay to get a vehicle certified after they inspect it. But I call BS. I just don’t have the time to argue cause it smells like snake oil. I bet the dealers are using grey area to charge for CPO allowing them to do what they want with the price.
The Land Rover CPO site says it is 7 years or 100,000 miles (from original in service date) and to be a CPO the car must be less than 5 years old and with less than 60,000 miles. So buying a CPO vehicle that’s already nearly 5 years old means you would get only 2 years of warranty, or buying a vehicle with nearly 60,000 on the clock would mean “only” 40,000 miles of warranty. Hence “up to” 7 years or 100,000 miles, to get that much you’d have to buy it used when it was nearly new, like a demonstrator.
On the vehicle that was in service November 2018 you would have warranty until November 2025.
What the dealer is telling you is wrong.
Anyone selling 1, 2 or 8 year packages is selling an aftermarket warranty that adds to the CPO. Not needed on the November 2018 car unless you plan on keeping it past November 2025...
On the vehicle that was in service November 2018 you would have warranty until November 2025.
What the dealer is telling you is wrong.
Anyone selling 1, 2 or 8 year packages is selling an aftermarket warranty that adds to the CPO. Not needed on the November 2018 car unless you plan on keeping it past November 2025...
Recovery Vehicle
Joined: Oct 2018
Posts: 943
Likes: 309
From: Colorado
Not all of that is true:
Landrover USA states Up to 7 year or 100,000 miles limited warranty
There is a † to provide more info in a footnote. That info says:
† Whichever occurs first after original sale of new vehicle, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. See your authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
Land Rover Approved Certified Pre-Owned Coverage, including limited warranty and roadside assistance, expires up to seven years from the original in-service date or 100,000 miles, whichever comes first. Original in-service date is the earlier of the new-vehicle retail sale or in-use date, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. Vehicles with the 7 years/100,000 miles limited warranty are limited in supply and only available at participating Land Rover Retailers. See your local authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
You guys can read whatever you want into the fineprint, and can make it say what you want, but it says up to 7 years. Not 7 years for all CPO vehicles.
Landrover USA states Up to 7 year or 100,000 miles limited warranty
There is a † to provide more info in a footnote. That info says:
† Whichever occurs first after original sale of new vehicle, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. See your authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
Land Rover Approved Certified Pre-Owned Coverage, including limited warranty and roadside assistance, expires up to seven years from the original in-service date or 100,000 miles, whichever comes first. Original in-service date is the earlier of the new-vehicle retail sale or in-use date, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. Vehicles with the 7 years/100,000 miles limited warranty are limited in supply and only available at participating Land Rover Retailers. See your local authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
You guys can read whatever you want into the fineprint, and can make it say what you want, but it says up to 7 years. Not 7 years for all CPO vehicles.
Yea thats like going to Six flags and them saying you can only be up to 8 feet tall. then charging you for being 1 foot tall then another for 5 foot tall and another for 5 foot 2 inches or something stupid. Just so they can make up pay gates and make more margin.
for land rovers CPO program that means
https://www.autotrader.com/car-shopp...d-rover-239502 has it wrong and
https://cars.usnews.com/cars-trucks/...over-cpo-guide has it wrong and
https://www.motor1.com/reviews/39684...over-warranty/ and others too
Looks like the FTC knows about these types of things the ones in teh examples were finance based but still same concept. Advertise X then do other stuff not shown.
https://www.ftc.gov/news-events/pres...-civil-penalty
but im sure the fine print showing pricing differences between 5 year and 7 year make it legal to do so.
The verbage should read up to 7 years and 100k miles depending on year package purchased( 1,2,3 years on top of OEM 4 year warranty). The greyness indicates they can add any number of years to the oem warranty(1.3,2.9 etc.. and charge whatever they want as long as it is below 7 years stated from JLR USA.
yes im bitter.
up to is very grey baity verbiage.
i saw a car for 45.9K online
came in and paid 49.9K for 2 more years of CPO time. Making the cost per CPO year 2thousand dollars ish. It also makes the 2017 hse lux disco with 24k miles cost 43.9K(having removed the 2k for the 1 year addon for cpo.) if they would have sold it to me at that price.
for land rovers CPO program that means
https://www.autotrader.com/car-shopp...d-rover-239502 has it wrong and
https://cars.usnews.com/cars-trucks/...over-cpo-guide has it wrong and
https://www.motor1.com/reviews/39684...over-warranty/ and others too
Looks like the FTC knows about these types of things the ones in teh examples were finance based but still same concept. Advertise X then do other stuff not shown.
https://www.ftc.gov/news-events/pres...-civil-penalty
but im sure the fine print showing pricing differences between 5 year and 7 year make it legal to do so.
The verbage should read up to 7 years and 100k miles depending on year package purchased( 1,2,3 years on top of OEM 4 year warranty). The greyness indicates they can add any number of years to the oem warranty(1.3,2.9 etc.. and charge whatever they want as long as it is below 7 years stated from JLR USA.
yes im bitter.
up to is very grey baity verbiage.
i saw a car for 45.9K online
came in and paid 49.9K for 2 more years of CPO time. Making the cost per CPO year 2thousand dollars ish. It also makes the 2017 hse lux disco with 24k miles cost 43.9K(having removed the 2k for the 1 year addon for cpo.) if they would have sold it to me at that price.
Not all of that is true:
Landrover USA states Up to 7 year or 100,000 miles limited warranty
There is a † to provide more info in a footnote. That info says:
† Whichever occurs first after original sale of new vehicle, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. See your authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
Land Rover Approved Certified Pre-Owned Coverage, including limited warranty and roadside assistance, expires up to seven years from the original in-service date or 100,000 miles, whichever comes first. Original in-service date is the earlier of the new-vehicle retail sale or in-use date, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. Vehicles with the 7 years/100,000 miles limited warranty are limited in supply and only available at participating Land Rover Retailers. See your local authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
You guys can read whatever you want into the fineprint, and can make it say what you want, but it says up to 7 years. Not 7 years for all CPO vehicles.
Landrover USA states Up to 7 year or 100,000 miles limited warranty
There is a † to provide more info in a footnote. That info says:
† Whichever occurs first after original sale of new vehicle, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. See your authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
Land Rover Approved Certified Pre-Owned Coverage, including limited warranty and roadside assistance, expires up to seven years from the original in-service date or 100,000 miles, whichever comes first. Original in-service date is the earlier of the new-vehicle retail sale or in-use date, as reported to Jaguar Land Rover North America, LLC. Select vehicles may have the option for different warranty terms. Vehicles with the 7 years/100,000 miles limited warranty are limited in supply and only available at participating Land Rover Retailers. See your local authorized Land Rover Retailer for complete terms and conditions of the limited warranty and service coverage.
You guys can read whatever you want into the fineprint, and can make it say what you want, but it says up to 7 years. Not 7 years for all CPO vehicles.