InControl Remote App - iPhone
Drifting
Joined: Jan 2013
Posts: 44
Likes: 15
From: Dallas
Done steps 1, 2 & 3...still a few issues
My app is 100pc reliable and works every time. So keep with the dealer until they fix it. A few ideas
1) software update - good place to start
2) car battery. Only a 2017 but sometimes they fail prematurely. The electronics are v sensitive to a good battery
3) sim issue - someone else reported a bad sim reader. Have them run diagnostics on the system
Beyond that it should be up to them to fix. As I say mine is fully reliable
1) software update - good place to start
2) car battery. Only a 2017 but sometimes they fail prematurely. The electronics are v sensitive to a good battery
3) sim issue - someone else reported a bad sim reader. Have them run diagnostics on the system
Beyond that it should be up to them to fix. As I say mine is fully reliable
From my experience, I did #1 recently. Actually, I've done #1 6 times over the past year of owning my D5. SIX TIMES! Ugh! Finally, with this latest software update, no issues with disconnections from my phone. I had #2 done on the 5th month owning the vehicle. They changed that out and everything is working fine. I had #3 done BUT they only changed out the SIM card (not the reader). Sometimes I get a good connection to use the Remote, sometimes not. So, that's been inconsistent. What I have noticed though is when I start the car using the remote while the vehicle is in my garage (connected to my home wifi), it does start up- sometimes. Yesterday, it started up but my Remote app told never notified me that it had started. Then I went in the car, plugged in my iPhone XR Max and then the screen said that Apple Carplay is disconnected. The phone shows that it was connected BUT the vehicle's screen shows disconnected. So, I turned off the engine, unplugged the phone, stepped out of the car, locked it and waited 10 minutes for the vehicle to fully shut down. Got back in the car, started up, plugged in my iPhone, and it connecte seamlessly. My guess is that the Remote App is still buggy. I emailed my service guy and he forwarded my email to LR. Hopefully they'll fix all the issues.
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Mudding
Joined: Oct 2018
Posts: 202
Likes: 38
From: Northern Alabama
From my experience, I did #1 recently. Actually, I've done #1 6 times over the past year of owning my D5. SIX TIMES! Ugh! Finally, with this latest software update, no issues with disconnections from my phone. I had #2 done on the 5th month owning the vehicle. They changed that out and everything is working fine. I had #3 done BUT they only changed out the SIM card (not the reader). Sometimes I get a good connection to use the Remote, sometimes not. So, that's been inconsistent. What I have noticed though is when I start the car using the remote while the vehicle is in my garage (connected to my home wifi), it does start up- sometimes. Yesterday, it started up but my Remote app told never notified me that it had started. Then I went in the car, plugged in my iPhone XR Max and then the screen said that Apple Carplay is disconnected. The phone shows that it was connected BUT the vehicle's screen shows disconnected. So, I turned off the engine, unplugged the phone, stepped out of the car, locked it and waited 10 minutes for the vehicle to fully shut down. Got back in the car, started up, plugged in my iPhone, and it connecte seamlessly. My guess is that the Remote App is still buggy. I emailed my service guy and he forwarded my email to LR. Hopefully they'll fix all the issues.
Since updating the ICTP SW, my app has done better. I originally thought I was about 75% connecting. But, it's been more like 50% after the first 4 days. The other night, I started connecting to it while I was driving home. Then every five minutes for the next 40 minutes while I was at home. Connected right away every time. After the 40 minutes, I waited 10 minutes. Didn't connect. It was on wifi at that point.
What I have noticed, too, is the SIM is spotty. It takes a long time after starting the car for it to show a signal. When I'm at work, I can't connect to the car with the app at all. But, when I get in the car and the signal shows up, it shows full bars. I don't know...
I'm planning to switch to a Verizon SIM to see if that makes it any better. Haven't found a spare micro SIM card yet...
Rock Crawling
Joined: Jun 2018
Posts: 460
Likes: 87
From: SF Bay Area, CA
My iPhone App lost connectivity with the D5 (2019 with 18c loaded as far a I can see). I had to log out of the app, close it (swipe up) then restart the app and log in again. Then it connected, seems to be a app issue in my case. But I have not had mine long enough to get a good sampling of issues.
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Mudding
Joined: Oct 2018
Posts: 202
Likes: 38
From: Northern Alabama
I’m still having trouble with mine. It looks like they update the app about every three months. Anyone heard of an update to the iOS app?
I have noticed that if I lock the car with the remote (even if already locked), the app connects 100% of the time. But that kind of defeats the purpose if I’m within unlocking distance...
I have noticed that if I lock the car with the remote (even if already locked), the app connects 100% of the time. But that kind of defeats the purpose if I’m within unlocking distance...
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Mudding
Joined: Oct 2018
Posts: 202
Likes: 38
From: Northern Alabama
I’m still having trouble with mine. It looks like they update the app about every three months. Anyone heard of an update to the iOS app?
I have noticed that if I lock the car with the remote (even if already locked), the app connects 100% of the time. But that kind of defeats the purpose if I’m within unlocking distance...
I have noticed that if I lock the car with the remote (even if already locked), the app connects 100% of the time. But that kind of defeats the purpose if I’m within unlocking distance...
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Mudding
Joined: Oct 2018
Posts: 202
Likes: 38
From: Northern Alabama
Well, I think I'm ready to call this fixed. After 18 times of attempting connecting to the car, I've only had twice where it didn't work right away (but a swipe down to refresh fixed the problem both times). So, if anyone is having any issues with the InControl Remote App, I recommend they take it to the dealer and let them know the TCU/PCM SW needs to be checked for an update. And, might as well say the infotainment SW needs to be updated to 18D 
Three Wheeling
Joined: Aug 2018
Posts: 66
Likes: 12
From: Auburn, AL
I still haven’t decided. I really wanted to take the plunge for this new disco, but I’ve read countless stories about this crap.
i also know that if I get a new land cruiser, everything will work 99.99% of the time for the next 15 years without issue.
Is it not embarrasing having this stuff happen around your friends, having to chalk it up to “that just my land rover, hahaha, you know how these get.”
i had an L322 RR that luckily I did all major repair work on myself including an engine rebuild.
i really, really want to keep liking Land Rover, but if you are a multi billion $$ company, and I assume a lot of you on this board are at least decent business men or else you wouldn’t buy an $80k vehicle, wouldn’t you do everything in your power to make the stigma of unreliability go away?
I mean if I was the ceo if Land Rover I would dump a land cruiser in front of the engineers, and tell them if a Land Rover fails any test before land cruiser you are fired.
The stigma has not changed in my 32 years of being on this earth. And apparently for good reason.
I was a Land Rover lover for the longest time, but getting older, I’m not sure I can stand idly by and keep chalking up things like this to “Land Rover quirks” when there is absolutely no reason on this planet they can’t be the best SUV on the planet.
look at what Musk has done with Tesla. He straight up made a car company from scratch whose products WORK! They have some of the most reliable software advancements in the entire industry.
I simply dont understand.
i also know that if I get a new land cruiser, everything will work 99.99% of the time for the next 15 years without issue.
Is it not embarrasing having this stuff happen around your friends, having to chalk it up to “that just my land rover, hahaha, you know how these get.”
i had an L322 RR that luckily I did all major repair work on myself including an engine rebuild.
i really, really want to keep liking Land Rover, but if you are a multi billion $$ company, and I assume a lot of you on this board are at least decent business men or else you wouldn’t buy an $80k vehicle, wouldn’t you do everything in your power to make the stigma of unreliability go away?
I mean if I was the ceo if Land Rover I would dump a land cruiser in front of the engineers, and tell them if a Land Rover fails any test before land cruiser you are fired.
The stigma has not changed in my 32 years of being on this earth. And apparently for good reason.
I was a Land Rover lover for the longest time, but getting older, I’m not sure I can stand idly by and keep chalking up things like this to “Land Rover quirks” when there is absolutely no reason on this planet they can’t be the best SUV on the planet.
look at what Musk has done with Tesla. He straight up made a car company from scratch whose products WORK! They have some of the most reliable software advancements in the entire industry.
I simply dont understand.
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