Lemon Law-ed FYI
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Recovery Vehicle
Joined: Oct 2014
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Lemon Law-ed FYI
found this post elsewhere, might interest some of you with ongoing issues.
https://www.reddit.com/r/LandRover/c..._windows_2018/
For new folks, be diligent when you receive a new vehicle, if you don't like something document it and be prepared to act immediately. Could have you avoid the waiting I see in a few threads here about new vehicles sitting at the dealer while they try to figure out what is wrong on the car you are making payments on. While my cars are old and leaky its too bad a lot of the new guys are essentially fronting a lot of R&D testing for these newer cars.
From the above referenced thread
https://www.reddit.com/r/LandRover/c..._windows_2018/
For new folks, be diligent when you receive a new vehicle, if you don't like something document it and be prepared to act immediately. Could have you avoid the waiting I see in a few threads here about new vehicles sitting at the dealer while they try to figure out what is wrong on the car you are making payments on. While my cars are old and leaky its too bad a lot of the new guys are essentially fronting a lot of R&D testing for these newer cars.
From the above referenced thread
Originally Posted by OP
If you send a certified letter to their North American headquarters notifying them of the issue and giving them 30 days to repair it, they’ll either offer to repurchase the car if it’s still within warranty period or offer something else.
Rock Crawling
Joined: Feb 2018
Posts: 430
Likes: 105
From: Texas
I'll start by saying I love my 2017 Td6.
That said, I took it in for a regular service and had a handful of warranty items for them to address. One of them being that the rear seat latch to fold it down wasn't working very well.
That was 30 days ago.
Apparently the rear seat frame needed to be replaced and getting one from the UK has been a bit of a chore. Therefore it has sat. At the dealer. All this time.
The good news is that they gave me a 2018 Si6, and due to my work have put nearly 2,500 miles on it. Miles that didn't have to go on mine, lol.
Bad news is, I miss my rig. Also, I wouldn't trade the diesel for the six cylinder for anything.
That said, I took it in for a regular service and had a handful of warranty items for them to address. One of them being that the rear seat latch to fold it down wasn't working very well.
That was 30 days ago.
Apparently the rear seat frame needed to be replaced and getting one from the UK has been a bit of a chore. Therefore it has sat. At the dealer. All this time.
The good news is that they gave me a 2018 Si6, and due to my work have put nearly 2,500 miles on it. Miles that didn't have to go on mine, lol.
Bad news is, I miss my rig. Also, I wouldn't trade the diesel for the six cylinder for anything.
Three Wheeling
Joined: Aug 2018
Posts: 51
Likes: 10
I wonder if this could apply to nuisance things like the 2nd to 1st downshift here:
https://landroverforums.com/forum/ne...81/#post660584
https://landroverforums.com/forum/ne...81/#post660584
Rock Crawling
Joined: Jul 2007
Posts: 448
Likes: 79
From:
The reason I'm buying a Disco td6 is because I just lemon-lawed my truck. I have a 2017 GMC Sierra z71 SLT. Very nice truck, however, by 18,000 miles I was on my third torque converter and the transmission is out of whack. Plus a few other little annoyances. Lemon law is real and honestly it's not a bad deal at all.
Google Lemon Law Lawyers and your states name. You'll get setup with someone pretty quickly. Outside of scanning all my vehicle paperwork and emailing it to them it was hands off. They just text, email, or call you with offers. While the law states it has to meet certain requirements for lemon law there are additional requirements that need to be met to file a lawsuit. In Texas I had 18 months from date of purchase not the full two years. I believe it varies by state. However if you have the same mechanical issue more than twice, it's down for XX amount of days, etc it qualifies and trust me the lawyers LOVE running with it. Per the law the auto manufacturers are responsible for paying for the lawyers so I never paid a penny out of pocket.
The first thing they'll do is tell you to never mention lemon law to the dealers. You want them to go about the business as usual. Keep all documentation and to also take your vehicle in FOR ANYTHING to build a stronger case. Your options will run anywhere form a complete buyback (you get every single penny you've ever spent included taxes) to just settling for a cash refund. Settling is quicker and done out of court plus it keeps your vehicle from being listed as a factory buy-back in the event you just want to trade it in. Totally worth doing in my experience.
The 2nd to 1st downshift would have to be recognized as an issue. I had the diesel Jeep Grand Cherokee eco diesel with the same ZF 8 speed transmission. I believe the Sierra had it to. I will say that everyone does tell you to drive it hard for a thousand miles or so because it does learn your driving habits. Worth calling the dealer over but it's possible it's just how the transmission is designed. On my Jeep I had the GDE tune who also did a tranny tune. The simple tune to the tranny was night and day difference. I don't know if they'll get around to doing anything for the discovery on the tranny but the engine is the same as in the F150 and they are working a tune for it. The Jeep tune made it run so much better, controlled the shift points better, took almost 2 seconds off it's 0-60, and was actually healthier for the engine.
Google Lemon Law Lawyers and your states name. You'll get setup with someone pretty quickly. Outside of scanning all my vehicle paperwork and emailing it to them it was hands off. They just text, email, or call you with offers. While the law states it has to meet certain requirements for lemon law there are additional requirements that need to be met to file a lawsuit. In Texas I had 18 months from date of purchase not the full two years. I believe it varies by state. However if you have the same mechanical issue more than twice, it's down for XX amount of days, etc it qualifies and trust me the lawyers LOVE running with it. Per the law the auto manufacturers are responsible for paying for the lawyers so I never paid a penny out of pocket.
The first thing they'll do is tell you to never mention lemon law to the dealers. You want them to go about the business as usual. Keep all documentation and to also take your vehicle in FOR ANYTHING to build a stronger case. Your options will run anywhere form a complete buyback (you get every single penny you've ever spent included taxes) to just settling for a cash refund. Settling is quicker and done out of court plus it keeps your vehicle from being listed as a factory buy-back in the event you just want to trade it in. Totally worth doing in my experience.
The 2nd to 1st downshift would have to be recognized as an issue. I had the diesel Jeep Grand Cherokee eco diesel with the same ZF 8 speed transmission. I believe the Sierra had it to. I will say that everyone does tell you to drive it hard for a thousand miles or so because it does learn your driving habits. Worth calling the dealer over but it's possible it's just how the transmission is designed. On my Jeep I had the GDE tune who also did a tranny tune. The simple tune to the tranny was night and day difference. I don't know if they'll get around to doing anything for the discovery on the tranny but the engine is the same as in the F150 and they are working a tune for it. The Jeep tune made it run so much better, controlled the shift points better, took almost 2 seconds off it's 0-60, and was actually healthier for the engine.
Mudding
Joined: Mar 2018
Posts: 186
Likes: 20
I have had two vehicles purchased back by two different manufacturers. Both times I did not use a lawyer. Both times the dealers were heavily involved and helped me get it pushed through. The General Managers at both dealers were instrumental in getting it done and me not getting screwed. Through the process you are made whole but can get hit with a mileage charge ("usage fee") based on your state laws. I have had one JLR vehicle purchased back and will say that JLR was great about the whole thing - it was not an adversarial event.
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Dan Bennett
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Feb 4, 2014 07:24 PM